Diagnostic information 2-49
7541-03x
130.xx High voltage power supply error
132.00 Density sensor error
Step Action and questions Yes No
1 Check CN11 on the printhead controller board, and
CN01 on the HVPS for proper connectivity. Are the
connection properly connected?
Go to step 2 Properly connect
the connections.
2
Check the HVPS - printhead controller cable for
continuity. Is there continuity?
Go to step 4. Go to strep 3.
3
Replace the HVPS-printhead controller cable. Does
this resolve the problem?
Problem solved Go to step 4.
4
Replace the printhead controller board. Does this
resolve the issue?
Problem solved Go to step 5.
5
Replace the HVPS. Does this resolve the issue? Problem solved Contact your
second level
support.
Step Action and questions Yes No
1 Is the density sensor cleaner stuck in place Go to step 2 Release the
cleaner. Replace
if damaged.
2
Is the cable connecting the density sensor to CN14 on
the printhead controller board connected securely on
both ends.
Go to step 3. Securely connect
the cable.
3
Check the density sensor cable for continuity. Is there
continuity?
Go to step 4. Replace the
density sensor
cable.
4
Replace the density sensor. Does this fix the problem? Problem solved. Replace the
printhead
controller board.
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