2-32 Service Manual
7541-03x
285.05 Scanner ADF eject jam
Step Action and questions Yes No
1 Remove the paper from the ADF. Did this resolve the
problem?
Problem resolved Go to step 2.
2
Remove the ADF main feed unit, and inspect the
duplex out sensor actuator. Does it move freely?
Go to step 6. Go to step 3.
3
Remove any debris obstructing the actuator, Did this
fix the issue?
Problem resolved Go to step 4.
4
Is the actuator improperly attached to the main feeder,
or broken?
Go to step 6. Go to step 5.
5
Re attach or replace the actuator. Did this fox the
issue?
Problem resolved Go to step 6.
6
Does the duplex out sensor have dust on it, or debris
blocking the sensor?
Go to step 7. Go to step 8.
7
Clean the sensor. Did this fix the issue? Problem resolved Go to step 8.
8
Check the sensor (ADF exit sensor) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line “sensor (ADF exit sensor)”
Does the display on the operator panel, change every
time the sensing area of the above sensor is
interrupted or blocked?
Go to step 10. Go to step 9.
9
Check J4 on the ADF relay card for proper
connectivity. Is the sensor cable properly connected to
the ADF relay card?
Go to step11. Go to step 10.
10
Reconnect the cable to the ADF relay card. Did this fix
the issue?
Problem resolved Go to step 11.
11
Check pin 1 for 5V and pin 3 for GND on connector J4
on the ADF relay card. Are they present.
Go to step 12 Go to step 13.
12
Replace the duplex out sensor. Did this fix the issue? Problem resolved Go to step 14.
13
Check the ADF cable for continuity. Is there continuity? Go to step 14. Go to step 15.
14
Replace the ADF cable did this resolve the issue? Problem
resolved.
Go to step 15.
15
Replace the ADF relay card. Did this fix the issue? Problem resolved Go to step 16.
16
Replace the ICC board. Did this fix the issue? Problem resolved Replace the RIP
board. See
“RIP
board removal”
on page 4-73.
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