Diagnostic information 2-63
7541-03x
941.03 CPU error
941.04 MDC controller error
See the 941.02 MDC error.
941.05 EEPROM error
2
Re connect the cables. Did this fix the problem Problem resolved Go to step 3.
3
Check the cables for continuity. Is there continuity? Go to step 5. Go to step 4.
4
Replace the cables. Did this fix the issue? Problem resolved Go to step 5.
5
Check pins 1,3, and 7 on CN03 on the LVPS for +5V,
and pins 5, and 9 for +24V. Are the voltages correct?
Go to step 7 Go to step 6.
6
Replace the LVPS. Did this fix the problem? Problem resolved Go to step 7
7
Replace the engine board. Does this fix the issue? Problem resolved Go to step 8.
8
Replace the printhead controller board. Did this fix the
issue?
Problem resolved Contact your
second level of
support.
Step Action and questions Yes No
1 POR the printer.
Does the problem go away?
Problem resolved Go to step 2.
2
Replace the printhead controller. Does this fix the
problem?
Problem resolved Go to step 3.
3
Replace the RIP board. Did this fix the issue? Problem resolved Contact your
second level
support.
Step Action and questions Yes No
1 POR the printer a few times. Did this fix the issue? Problem
resolved.
Go to step 2.
2
Replace the printhead controller. Does this fix the
problem?
Problem resolved Go to step 3.
3
Replace the RIP board. Did this fix the issue? Problem resolved Contact your
second level
support.
Step Action and questions Yes No
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