Lexmark X925 - Black Page from Scanner

2-16 Service Manual
7541-03x
Black page from scanner
Step Questions / actions Yes No
1 Print a menu page, or a page from the host.
Is the page black?
See Go to “Black page”
on page 2-9.
Go to step 2.
2 Are the CCD ribbon cables properly
connected to the ICC board?
Go to step 4 Go to step 3.
3 Properly connect the ribbon cables to the
ICC board and CCD. Did this fix the
problem?
Problem resolved. Go to step 5.
4 Check the cables for continuity. Is there
continuity?
Go to step 6. Go to step 5.
5 Replace the ribbon cables from the ICC
board to the CCD. Did this fix the problem?
Problem resolved Go to step 6.
6 Replace the ICC. Did this fix the problem? Problem resolved Go to step 7.
7 Replace the CCD. Did this fix the problem? Problem resolved Go to step 8.
8 Replace the RIP Did this fix the problem? Problem resolved Contact second level
support.