Index I-5
1234xxx
indicates it should not
2-59
849.10 Device had HD installed, but config ID indicates
it should not
2-59
service checks 2-45
111.01 Black printhead error 2-45
112.01 Cyan printhead error Error 2-45
113.01 Magenta printhead error 2-45
121.05 Fuser - fuser heater error 2-48
126.xx Power switch error 2-48
130.xx High voltage power supply error 2-49
132.00 Density sensor error 2-49
132.xx Abnormal theta sensor 2-50
136.xx Temperature humidity sensor error 2-50
140 Drive motor Error 2-51
146.01 Tray1error 2-52
146.03 Tray3error 2-52
146.04 Tray4 error 2-53
146.05 Tray5 error 2-54
149.01 Fuser / paper exit motor Error 2-51
171.01 Fuser fan error 2-54
172.01 - Power supply unit fan error 2-55
173.01 - Main unit fan error 2-55
174.01 Rear fan error 2-55
54 Network Software error 2-91
900.xx System software 2-60
941.01 SDRAM R/W error 2-62
941.03 CPU error 2-63
941.04 MDC controller error 2-63
941.05 EEPROM error 2-63
950.00–950.29-EPROM mismatch 2-64
Abnormal fuser temperature error 2-48
ADF paperfeed 2-36
ADF streaks 2-76
DRAM options 2-90
duplex 2-24
Error code 976 - Network card x 2-91
false door open 2-86
Fax dials a number, but no connection is made 2-83
Fax reception fails 2-80
Faxes fail to transmit 2-78
flash options 2-90
hard disk options 2-91
imaging unit missing 2-89
Incoming fax has blank spaces or poor quality 2-83
insert tray 2-88
Network card option 2-91
networking 2-84
No dial tone 2-83
operator panel 2-87
option card 2-86, 2-90
Paper has entered the duplex unit (Paper jam 230, 231-
9)
2-26
Paper has entered the fuser and exited the printer
(Paper jam 203)
2-25
Paper has exited the registration roller and entered the
fuser (Paper jam 201)
2-25
Paper has stopped at the registration roller or has not
reached the fuser (Paper jams 200, 250, 24x)
2-25
Paper in ADF size service check 2-96
Paper is being picked up and carried to the registration
roller (Paper jams 200, 250, 24x).
2-24
paper path 2-24
Paper has entered the duplex unit (Paper jam 230,
231-9)
2-26
Paper has entered the fuser and exited the printer
(Paper jam 203)
2-25
Paper has exited the registration roller and entered
the fuser (Paper jam 201)
2-25
Paper has stopped at the registration roller or has
not reached the fuser (Paper jams 200, 250,
24x)
2-25
Paper is being picked up and carried to the registra-
tion roller (Paper jams 200, 250, 24x).
2-24
paper skew 2-89
Power supply (Dead machine) service check 2-92
printhead service check 2-93
scanner, fax, copy
ADF cover open
2-77
ADF paper am 2-36
escalating a fax issue to second-level support 2-82
serial port 2-90
transfer belt up down check 2-93
unable to print from USB thumb drive 2-94
USB port 2-86
waste toner bottle missing 2-94
Words on fax are stretched 2-83
wrong paper size service check - tray1 2-95
Wrong paper size service check - tray2 2-95
service error
111.01 - black printhead error
2-45
112.01 - cyan printhead error 2-45
113.01 - magenta printhead error 2-45
114.01 - yellow printhead error 2-45
121.01 - thermistor 1 error 2-46
121.02 - thermistor 2 error 2-46
121.03 - thermistor 3 error 2-47
121.04 Belt thermistor error 2-47
121.05 - fuser - fuser heater error 2-48
126.xx - power switch error 2-48
130.xx -high voltage power supply error 2-49
132.xx - density sensor error 2-49
132.xx abnormal theta sensor 2-50
136.xx - temperature humidity sensor error 2-50
140.01 - main motor error 2-51
146.01 - tray 1 error 2-52
149.01 - exit motor error 2-51
171.01 - fuser fan error 2-54
172.01 - power supply unit fan error 2-55
173.01 - main unit fan error 2-55
174.01 - rear fan error 2-55
840.03 service check 2-56
841.00 Invalid configuration or ASIC not found 2-56
841.01 Invalid AFE setting 2-56
841.02 Delayed interrupt detected 2-57
841.03 Failed indirect register test 2-57
841.04 Failed external DRAM test 2-57
841.05 Image pipe time-out 2-57
841.06 Scanner did not initiate scan 2-58
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