MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 355Hold
Feature Interactions
Allowed/
Disallowed Lists
The Hold button is used to enter a wild card character in an Allowed or
Disallowed List entry.
Authorization Code Initiating the Hold feature after entering an authorization code deactivates
the Authorization Code feature for subsequent calls.
Auto Dial The Hold button is used to enter the Pause special character in a
telephone number programmed on an Auto Dial button.
Basic Rate Interface An active call on a BRI line can be placed on hold. All call appearances
(such as LEDs) are the same as for other non-BRI lines.
Callback Pressing the Hold button while waiting for a queued call is similar to
hanging up. The green LED flashes next to the line button, indicating that
the button is being used for the queued call.
Call Waiting A person with all calls on hold cannot hear the call-waiting tone.
Conference When adding other participants to a conference, the conference originator
hears the hold reminder when the conference is on hold for longer than
one minute (if the originator is a telephone user) or for longer than the
operator hold timer setting (if the originator is an operator).
If DLC operator automatic Hold is programmed and used by a DLC
operator while setting up a conference, the entire conference goes on
hold.
Both parties on an inside call cannot put each other on hold. If a user
presses the Hold button while waiting on hold for a conference initiated
by another user (an inside call) or if the user presses the Conf button
while waiting on hold on an inside call, the entire conference call is
disconnected.
The initiator of a conference call can leave the conference by pressing
Hold. The conference initiator can rejoin the conference call by pressing
the line button of any conference participant.
In Release 2.1 and later systems, a call that has been put on hold on a
Cover button can be added to a conference by a user who has a personal
line for the call.
Coverage Coverage calls answered by any type of receiver can be put on hold. The
hold timer or operator hold timer applies to a coverage call on hold.
In Release 2.1 and later systems, a call that has been put on hold on a
Cover button can be picked up by a user who has a personal line for the
call. When the call is picked up, the green LED next to the personal line
lights steadily; however, the call is still on hold at the coverage receiver’s
telephone. Therefore, the user who picked up the held call cannot transfer
the call. In order to transfer a call on hold at a Cover button, use Pickup
instead of picking up on a personal line button.
CTI Link A CTI link application can put an SA button call on hold.
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