Mitel 6930 - Retrieving a Held Call; Call Transferring Methods

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M
AKING CALLS USING INTERCOM FUNCTIONALITY
4. If both an analog (non-DHSG) headset and a USB headset are connected to the phone, the USB
headset will take precedence over the analog headset (i.e. the USB headset will be functional while
the analog headset will not be functional).
5. If both a DHSG headset and a USB headset are connected to the phone and DHSG is enabled, the
DHSG headset will take precedence over the USB headset.
Volume Controls for the Headset Microphone
On the 6930, there are three options for the headset microphone volume: Low, Medium, and High. For
information about configuring the headset microphone volume, see “Headset”on page 61.
Making and Receiving Calls Using a Headset
1. Ensure that you have selected a headset audio mode (see “Configuring the Audio Mode Using the IP
Phone UI” on page 60.
2. Turn the phone over and, depending on the type of headset, locate the headset jack marked
or the USB port.
a. If you have a USB headset, insert the USB plug into the USB port.
b. If you have a headset with an RJ9/RJ22 4-pin connector, insert the headset cord into the jack
until it clicks into place.
c. If you have a DHSG/EHS headset with an RJ45 6-pin or 8-pin connector, remove the plastic
headset jack adapter and then insert the cord into the jack until it clicks into place.
NOTE: See the Mitel 6930 SIP IP Phone Installation Guide for more information.
3. Press the key to obtain a dial tone or to answer an incoming call. Depending on the audio
mode selected from the Options List, a dial tone or an incoming call is received on either the headset
or the handsfree speakerphone.
4. Press the key to end the call.
NOTE: You can answer, initiate and transfer a call by pressing the hook switch button on the DHSG
headset.
Using Intercom Functionality
On the 6930 you can use the Icom key to automatically connect with a remote extension.
Using the Icom Key
1. Press the Icom key.
2. If no number was defined when configuring the key, enter the extension number of the person you
want to intercom.