8
IP P
HONE KEYS E.164 SUPPORT
The * is called the star key. The # is called the number sign, pound key, or hash key, depending on one's
nationality or personal preference. These can be used for special functions such as accessing voicemail.
The star key and pound key functions are dependent on your country’s feature availability. Contact your
System Administrator for more information about available functions using these keys.
These dialpad keys can be used for any of the following on the phone:
• Dial a phone number to make a call (see “Dialing a Number” on page 117 )
• Enter digits or letters in the IP phone user interface
• Program a speed dial number (see “Speed Dial Key” on page 78 )
• Press a speed dial key (see “Speed Dial Key” on page 78 )
• Press the keys associated with a Interactive Voice Response (IVR) system
E.164 support
E.164 is the international telephone numbering plan that ensures each device on the PSTN has a globally
unique number. E.164 numbers are formatted as [+] [country code] [subscriber number including area
code], and can have a maximum of 15 digits.
Users can dial E.164 numbers from 6930 IP phone. The support for inserting the '+' symbol is provided to
users in the following ways:
• When dialing from the phone, users can insert the '+'symbol by a long-press of the '0' key.
• When entering an E.164 number as a number entry in the directory from the phone UI, users can insert
the '+'symbol by a long-press of the '0' key.
• When entering an E.164 number as a number entry in the keypad Speed dial from the phone UI, users
can insert the '+'symbol by a long-press of the '0' key.
5 JKL Dials 5
When entering text, this key enters J with one press, K with two presses, and
L with three presses
6 MNO Dials 6
When entering text, this key enters M with one press, N with two presses, and
O with three presses
7 P QRS Dials 7
When entering text, this key enters P with one press, Q with two presses, R
with three presses, and S with four presses.
8 TUV Dials 8
When entering text, this key enters T with one press, U with two presses, and
V with three presses
9 WXYZ Dials 9
When entering text, this key enters W with one press, X with two presses, Y
with three presses, and Z with four presses.
Dialpad Key Description