Mitel 6930 - Page 178

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167

M

ANAGING CALLS VOICEMAIL

When voicemail functionality is enabled, the MWI LED on the Mitel 6920 flashes red and the (Voice-

mail) icon displays on the status bar indicating that voicemail messages are available. You can access

your voicemail service by pressing the Voicemail key.

The following Voicemail hardkey functions are configured on the hardkey:

Table of Contents

Default Chapter4
- Table of Contents4
Welcome12
- 6930 IP Phone12
- 6930 IP Phone Model Variants12
- 6930T IP Phone12
- 6930L IP Phone13
- 6930Lt IP Phone13
- About this Guide13
- Documentation14
  - Supporting Documentation14
- Phone Features14
- Requirements15
- Installation and Setup15
IP Phone Keys16
- Key Panel16
- Key Description17
- Dialpad Keys18
- E.164 Support19
Getting Started20
- Plugging in and Starting the Phone20
  - Network Connected/Network Disconnected22
- Voice Services23
- UI Overview25
- UI Navigation31
Methods of Customizing Your Phone33
- Phone Options through the IP Phone UI33
  - Using the IP Phone UI35
  - Log Issue Key35
- Phone Options through the Mitel Web UI35
  - Using the Mitel Web UI36
Phone Status40
- Phone Status through IP Phone UI40
- Finding Your Phone's IP Address42
- Phone Status through the Mitel Web UI43
  - SIP Account Status44
Customizing Your Phone45
- Language45
- Time and Date55
- Directory61
- Lock63
- Bluetooth67
- Diagnostics75
  - Audio Diagnostics75
- Audio76
- Display86
  - Home Screen Settings86
  - Brightness Settings88
- Dialing89
  - Live Dialpad89
  - Speed Dial Edit90
- Restart90
  - Restarting Your Phone Using the IP Phone UI91
  - Restarting Your Phone Using the Mitel Web UI91
- Emergency Dial Plan91
  - Defining an Emergency Dial Plan Using the Mitel Web UI92
Configuring Softkeys93
- State-Based Softkeys96
- Softkey Display Behavior97
- Line Key98
  - Configuring a Line Key Using the Mitel Web UI99
- Speed Dial Key99
  - Speed Dial Prefix99
  - Press-And-Hold to Create a Speed Dial (Applicable to Softkeys, Dialpad Keys, Ex-Pansion Module Keys)100
  - Creating a Speed Dial Key Using the Speed Dial Edit Option101
  - Creating a Speed Dial Softkey Using the Mitel Web UI102
  - Creating Dialpad Speed Dial Keys Using the Mitel Web UI103
  - Press-And-Hold to Edit a Speed Dial103
- Do Not Disturb (DND) Key104
  - Configuring a DND Keyusing the Mitel Web UI104
- Mobile Key104
  - Configuring a Mobile Keyusing the Mitel Web UI106
- Busy Lamp Field (BLF) Key106
  - Configuring a BLF Key Using the Mitel Web UI108
- Blf/List Key108
  - Configuring a Blf/List Key Using the Mitel Web UI109
  - Configuring Xmpp Avatar111
- XML Key111
  - Configuring an XML Key Using the Mitel Web UI y112
  - Accessing the XML Service Using the IP Phone UI112
- Flash Key113
  - Configuring a Flash Key Using the Mitel Web UI113
- Sprecode Key113
  - Configuring a Sprecode Key Using the Mitel Web UI114
- Park/Pickup Keys114
  - Configuring Park/Pickup Keys Using the Mitel Web UI115
- Call Forward Key116
  - Configuring a Call Forward Key Using the Mitel Web UI117
- Blf/Xfer117
  - Blf/Xfer Key Requirements and Functionality117
  - Configuring a Blf/Xfer Key Using the Mitel Web UI118
- Speed Dial/Xfer119
  - Speed Dial/Xfer Key Requirements and Functionality119
  - Configuring a Speed Dial/Xfer Key Using the Mitel Web UI119
- Speed Dial/Conf120
  - Configuring a Speed Dial/Conf Key Using the Mitel Web UI121
- Speed Dial/Mwi121
  - Configuring a Speed Dial/Mwi Key Using the Mitel Web UI122
- Directory Key123
  - Configuring a Directory Key Using the Mitel Web UI124
- Received Callers List Key125
  - Configuring a Received Callers List Key Using the Mitel Web UI125
- Outgoing Redial Key126
  - Configuring a Outgoing Redial Key Using the Mitel Web UI127
- Conference Key127
  - Configuring a Conference Key Using the Mitel Web UI128
- Transfer Key128
  - Configuring a Transfer Key Using the Mitel Web UI129
- Intercom Key129
  - Configuring an Intercom Key Using the Mitel Web UI130
- Phone Lock Key130
  - Configuring a Phone Lock Key131
- Paging Key131
  - Configuring a Paging Key Using the Mitel Web UI132
  - Using the Paging Key133
- Discreet Ringing Key133
  - Configuring a Discreet Ringing Key133
- Call History Key134
  - Configuring a Call History Key Using the Mitel Web UI134
- Empty Key135
  - Configuring an Empty Key Using the Mitel Web UI135
- None Key135
  - Deleting a Key's Function Using the Mitel Web UI136
Making Calls137
- Dialing a Number137
- Pre-Dialing a Number137
- Using Handsfree Speakerphone138
- Using a Headset138
  - Volume Controls for the Headset Microphone139
  - Making and Receiving Calls Using a Headset139
- Using Intercom Functionality139
  - Using the Icom Key139
- Outgoing Redial List140
Mute146
Receiving Calls147
- Answering an Incoming Call147
- Deflecting an Incoming Call148
- Sending an Incoming Call to Voicemail148
Handling Calls149
- Placing a Call on Hold149
- Transferring Calls150
- Conferencing Calls154
  - Local Conferencing155
  - Ending a Conference and Transferring Remaining Parties157
- Ending Calls158
Managing Calls159
- Directory159
- Received Callers List171
- Voicemail177
- DND and Call Forward179
- Mobilelink190
- Pclink for 6930 IP Phone203
Additional Features211
- Display DTMF Digits211
  - Configuring Display of DTMF Digits211
- Play Call Waiting Tone212
  - Configuring Call Waiting Tone212
- Stuttered Dial Tone212
  - Configuring Stuttered Dial Tone213
- XML Beep Support213
  - Configuring XML Beep Support214
- Status Scroll Delay214
  - Configuring Status Scroll Delay215
- Switch UI Focus to Ringing Line215
  - Configuring Switch Focus to Ringing Line216
- Call Hold Reminder During Active Calls216
  - Configuring Call Hold Reminder During Active Calls217
- Call Hold Reminder (on Single Hold)217
  - Configuring Call Hold Reminder218
- Call Waiting Tone Period218
  - Configuring Call Waiting Tone Period219
- Preferred Line and Preferred Line Timeout219
  - Configuring Preferred Line and Preferred Line Timeout221
- Goodbye Key Cancels Incoming Calls221
  - Configuring Goodbye Key to Cancel Incoming Calls222
- Message Waiting Indicator222
  - Configuring Message Waiting Indicator223
- Incoming Intercom Call Features223
- Group RTP Paging225
  - Configuring Group RTP Paging225
- Shared Call Appearance (SCA) Call Bridging226
  - Keys States and Led/Button Behavior226
  - SCA Voicemail Indicators228
- Star Codes228
- Other Features228
Model M695 Expansion Module229
- Using the Expansion Modules230
  - Press-And-Hold to Create a Speed Dial Key230
Mitel Integrated DECT Headset231
- Features231
- Using the Headset232
- Charging the Headset232
- Upgrading the Headset232
- Checking the Battery Level, Firmware Version and Power/Bandwidth of the Headset233
- Checking the Power/Bandwidth of the Headset233
  - LED Status233
- Replacing the Headset234
Mitel Wireless LAN Adapter235
- Installing and Configuring a WLAN Adapter236
Troubleshooting Solutions238
- Why Is My Display Blank238
- Why Is My Speakerphone Not Working238
- Why Can't I Get a Dial Tone238
- Why Doesn't My Phone Ring238
- Why Is the Light Not Coming on with a New Voicemail Message238
- Why Is My Handset Not Working239
- How Do I Find the IP Address of My Phone239
- Why Does My Phone Display the no Service Message239
- How Do I Change My User Password239
- Why Does My Phone Display Bad Encrypted Config239
- How Do I Restart the IP Phone239
- How Do I Lock My Phone239
Appendix A - Time Zone Codes240
Limited Warranty245
- After Warranty Service245
- Warranty Repair Services245
- Exclusions245

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