Panasonic KX-NS1000 - Page 58

A
• CO line calls made by extensions can be restricted from the 10.7.2 PBX
Configuration—[2-7-2] System—Class of Service—External Call Block screen.
Click
in the relevant cells to select the trunk groups that cannot be used by extensions
associated with a particular COS in each time mode.
To prevent extensions associated with a COS from making CO line calls, set all trunk
groups for that COS to "Block" (blue).
Q How do I modify the hold operation for SLTs?
A
• It
is possible to choose how to hold a line and transfer a call with an SLT using the
SLT—SLT Hold Mode option on the 10.9 PBX Configuration—[2-9]
System—System Options screen.
For more details, see "4.1.4 Call Hold
" of the Feature Manual.
Q How do I set up an Incoming Call Distribution (ICD) group to receive CO line calls
directly?
A
• Perform the following steps:
1. On
the 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution
Group—Group Settings screen, enter the floating extension number you chose
for the ICD group in the
Floating Extension Number cell.
2. Click Apply.
3. On the 11.5.1.1 PBX Configuration—[3-5-1] Group
—Incoming Call
Distribution Group—Group Settings—Member List screen, select the ICD
group you created from the ICD Group No. drop-down list.
4. Enter the extension numbers of member extensions in the
Extension
Number column.
5. Click Apply.
6. On the DIL tab of the 18.2 PBX Configuration—[10-2] CO & Incoming
Call—DIL Table & Port Settings screen, enter the floating extension number of
the
ICD group as the
DIL Destination—Day,
Lunch, Break, Night of each time
mode.
7. Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Q How do I set the queuing operation for an Incoming Call Distribution group?
A
• Perform the following steps:
1. On
the 11.5.2 PBX Configuration—[3-5-2] Group—Incoming Call Distribution
Group—Queuing Time Table screen, set the actions as required for each
queuing table.
2. On the 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution
Group—Group Settings screen, from the Queuing Time Table tab, select the
number of the Queuing Time Table to use in each time mode.
Q How do I add an extension as a member of an Incoming Call Distribution (ICD)
group?
58 PC Programming Manual Document Version 2016-03
2.3 Frequently Asked Questions (FAQ)