No.
Definition
Symptom Possible Cause/Countermeasure
The SD card or the file of the expanded
authentication module is broken.
There is no DESS module in the machine.
2. Install the DESS module.
-002 B
Version error
The version of the expanded
authentication module is not correct.
1. Install the correct file of the expanded
authentication module.
650 Communication error of the remote service modem (Cumin-M)
-001 C
Authentication error
The authentication for the Cumin-M fails
at a dial up connection.
1. Check and set the correct user name
(SP5816-156) and password
(SP5816-157).
-004 C
Incorrect modem setting
Dial up fails due to the incorrect modem
setting.
1. Check and set the correct AT
command (SP5819-160).
-005 C
Communication line error
The supplied voltage is not sufficient due
to the defective communication line or
defective connection.
1. Consult with the user's local telephone
company.
-011 C
Incorrect network setting
Both the NIC and Cumin-M are activated
at the same time.
1. Disable the NIC with SP5985-1.
-012 C
Modem board error
The modem board does not work
properly even though the setting of the
modem board is installed with a dial up
connection.
1. Install the modem board.
2. Check and reset the modem board
setting with SP5816.
3. Replace the modem board.
651 Incorrect dial up connection
-001 D
Program parameter error
Service Call Conditions
117
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