The software attempted to perform an
unexpected operation.
NOTE: When this error occurs, the file
name, address, and data will be stored
in NVRAM. This information can be
checked by using SP7-403. See the
data and the situation in which this SC
occurs. Then report the data and
conditions to your technical control
center.
• Software defective
• Internal parameter incorrect
• Insufficient working memory
991 D
Software continuity error
The software attempted to perform an
unexpected operation. However,
unlike SC990, the process can keep on
running.
• Logged only; the machine can
continue to operate
992 B
Undefined error
An error not controlled by the system
occurred (the error does not come
under any other SC code).
• Defective software program
997 C
Application function selection error
The application selected by a key press
on the operation panel does not start or
ends abnormally.
• Software for that application is
defective
• An option required by the application
(RAM, DIMM, board) is not installed.
• Too complicated nest of the fax group
address
1. As for the fax operation problem,
simplify the nest of the fax group
address.
998 B
Application start error
After switching the machine on, the
application does not start within 60 s.
(No applications start or end normally.)
• Software for that application is
defective
• An option required by the application
(RAM, DIMM, board) is not installed.
Service Call Conditions
127
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