Adjusting the Ribbon Tension Balance
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Adjusting the Ribbon Tension Balance
If the ribbon is not spread smoothly over the print head, print voids will occur at the point of the ribbon
fold. Typically, this is the result of the axis of the ribbon spindle, print head and the ribbon adjustment
plate not being perfectly parallel.
Required tool
• Phillips screwdriver
The adjustment procedure for the ribbon tension is as follows:
1. Open the top cover of the product.
2. Turn the head lock lever (1) clockwise to unlock the print head.
3. Find the two screws on the front of the print head assembly.
4. Loosen the two screws attached to the ribbon adjustment plate.
Do not remove the screws.
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