Replacing the Platen Roller
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Replacing the Platen Roller
You can easily remove and replace a damaged or worn platen roller.
• Do not power on or off the product, connect or disconnect the power cord while your
hands are wet. Doing so could cause an electric shock.
• Disconnect the power cord from the AC outlet before you replace the platen roller.
Required tool
• Phillips screwdriver
Guideline to Replace the Platen Roller
The platen roller has a striped marking on the left side. When the striped marking started to fade off, it
indicates that you should replace the platen roller.
• This is only a general guideline. The condition in which the platen roller wears out
varies depending on the used media. In any cases, replace the worn platen roller when
it affected the printing quality of the product.
1. Make sure that the product is powered off, and disconnect the power cord from the
AC outlet.
2. Open the top cover.
• Open the top cover fully to prevent accidental drop of the cover.
3. Turn the head lock lever (1) clockwise to unlock the print head.
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