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Cause and Countermeasure Reference
Countermeasure (3)
Adjust the media sensor level.
If the error is not solved, power on the product
again.
• The media error appears when [Check Media Size] in [Advanced] under the [Printing]
menu is set to [Enabled].
Check Media Size
Contact your SATO technical support if the error cannot be resolved.
Contact Information for When You Are in Trouble
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