April 2010
2-11
Phaser 3635MFP/WorkCentre 3550
03-450, 03-510, 520, 558, 559
Status Indicator RAPs
03-450 Bypass Tray Paper Information Mismatch RAP
03-450 The machine has detected a bypass tray paper colour, type or size mismatch during a
print job.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Perform the following:
1. If the fault is present when printing, check that the print driver and machine tray informa-
tion are correct.
2. Go to GP 4 System Administration Tools. Check that the relevant tray paper type, colour
and size settings are correct.
NOTE: Ensure all customer data is recorded before clearing the memory.
3. Perform a GP 19 Memory Clear.
4. Reconfigure the bypass tray settings.
03-510, 520, 558, 559 Foreign Device Interface Fault RAP
03-510 The foreign device interface is not detected.
03-520 The foreign device interface is not active.
03-558 The foreign device interface is not active.
03-559 The foreign device interface is no longer active.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
3635 only. Refer to Wiring Diagram 5 (3635).
3550 only. Refer toWiring Diagram 14 (3550)
Perform the following:
1. If there is credit in the foreign device, check the wiring between the foreign device and the
foreign device interface PWB,
PL 3.10 Item 7.
2. 3635 only. Check that the foreign device interface PWB is securely connected to CN13
the
Main PWB.
3. 3550 only. Check that the foreign device interface PWB is securely connected to CN33
the
Main PWB.
4. If necessary:
a. Install a new foreign device interface PWB, PL 3.10 Item 7.
b. Perform OF7 Main PWB Check RAP.
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