April 2010
2-28
Phaser 3635MFP/WorkCentre 3550
08-200, 08-500
Status Indicator RAPs
08-200 Jam in Tray RAP
08-200 The machine has detected a paper jam in the tray 2 feed area.
Procedure
Go to the 07-230 Jam 0 From Tray 2 RAP Jam 0 from Tray 2 RAP.
08-500 Exit Jam 2 RAP
08-500 The trail edge of the document failed to deactuate the exit sensor within the correct
time after registration.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
NOTE: The front cover assembly interlock switch must be closed to supply +24V to the motors
and clutches.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
Refer to Wiring Diagram 2, Wiring Diagram 8 and Wiring Diagram 9 (3635). Perform the follow-
ing:
1. Switch off the machine, then switch on the machine.
2. Open the rear door. Release the fuser pressure rolls, then remove all jammed paper.
3. Remove the fuser module, PL 10.10 Item 1. Check the paper path for damage or obstruc-
tions.
4. Open the fuser door, PL 10.12 Item 19. Check the following, install new components as
necessary:
a. The fuser exit sensor actuator, PL 10.12 Item 9 moves freely and is not damaged.
b. The fuser heat roll, PL 10.15 Item 1, pressure roll 1, PL 10.15 Item 2 and pressure
roll 2, PL 10.15 Item 3 are clean and rotate freely.
c. If the fuser shows signs of over heating i.e bonding of the heat and pressure rolls,
check that the thermistor,
PL 10.12 Item 16, is clean and in good contact with the
fuser. Check the wiring to the thermistor. Check the crimp and weld quality between
the wire and thermistor terminal.
d. The fuser exit roll, PL 10.12 Item 6 and idlers, PL 10.12 Item 17 are clean and rotate
freely.
e. The fuser stripper fingers, PL 10.12 Item 13.
5. Remove the exit drive assembly, PL 10.20 Item 11. Check the following components are
clean and rotate freely:
a. Exit roll, PL 10.25 Item 22.
b. Exit roll idlers, PL 10.25 Item 3 and PL 10.25 Item 4.
c. Transport roll, PL 10.30 Item 6.
Install new components as necessary, PL 10.25 and PL 10.30.
6. Enter dC330 Component Control code 08-600. Check the fuser exit sensor (Q08-600). If
necessary, install a new HVPS, PL 1.10 Item 3.
NOTE: The fuser exit sensor is mounted on the HVPS.
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