April 2010
2-27
Phaser 3635MFP/WorkCentre 3550
08-100
Status Indicator RAPs
08-100 Registration Jam 1 RAP
08-100 The lead edge of the document failed to actuate the fuser exit sensor within the correct
time after registration.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
NOTE: The front cover assembly interlock switch must be closed to supply +24V to the motors
and clutches.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
Refer to Wiring Diagram 2, Wiring Diagram 8 and Wiring Diagram 9 (3635). Perform the follow-
ing:
1. Switch off the machine, then switch on the machine.
2. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
3. Check the wiring between the main BLDC motor and CN38 on the Main PWB.
4. While the main BLDC motor runs, stack the code 08-850 to energize the registration
clutch (CL08-850),
PL 8.25 Item 21. Check that the registration roll, PL 8.25 Item 3 does
not rotate. Install new components as necessary, PL 8.25.
5. Check the wiring between the registration roll clutch and CN35 on the Main PWB. If nec-
essary install a new registration roll clutch, PL 8.25 Item 21.
6. Open the front cover assembly, PL 28.10 Item 7. Remove all jammed paper.
7. Remove the print cartridge, PL 9.10 Item 1 and the fuser module, PL 10.10 Item 1. Check
the paper path for damage or obstructions.
8. Lower the fuser nip release handles, PL 10.15 Item 14. Open the fuser door, PL 10.12
Item 19. Check the following, install new components as necessary:
a. The fuser exit sensor actuator, PL 10.12 Item 9 moves freely and is not damaged.
b. The fuser heat roll, PL 10.15 Item 1, pressure roll 1, PL 10.15 Item 2 and pressure
roll 2, PL 10.15 Item 3 are clean and rotate freely.
c. If the fuser shows signs of over heating i.e bonding of the heat and pressure rolls,
check that the thermistor,
PL 10.12 Item 16, is clean and in good contact with the
fuser. Check the wiring to the thermistor. Check the crimp and weld quality between
the wire and thermistor terminal.
d. The fuser exit roll, PL 10.12 Item 6 and idlers, PL 10.12 Item 17 are clean and rotate
freely.
e. The fuser stripper fingers, PL 10.12 Item 13.
9. Enter dC330 Component Control code 08-600. Check the fuser exit sensor (Q08-600). If
necessary, install a new HVPS, PL 1.10 Item 3.
NOTE: The fuser exit sensor is mounted on the HVPS.
10. Reinstall the fuser. Enter dC330 Component Control code 04-200. Check that the exit
motor (MOT04-200), PL 10.20 Item 4, runs and drives the fuser rolls.
11. Check the wiring between the exit motor and CN2 on the Connection PWB. Install new
components as necessary, PL 10.20.
12. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
13. Check the wiring between the main BLDC motor and CN38 on the Main PWB.
14. If necessary:
a. Install a new print cartridge, PL 9.10 Item 1.
b. Perform OF7 Main PWB Check RAP.
3550 Checkout
Refer to Wiring Diagram 2, Wiring Diagram 8 and Wiring Diagram 17 (3550). Perform the fol-
lowing:
1. Switch off the machine, then switch on the machine.
2. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
3. Check the wiring between the main BLDC motor and CN38 on the Main PWB.
4. While the main BLDC motor runs, stack the code 08-850 to energize the registration
clutch (CL08-850),
PL 8.25 Item 21. Check that the registration roll, PL 8.25 Item 3 does
not rotate. Install new components as necessary, PL 8.25.
5. Check the wiring between the registration roll clutch and CN35 on the Main PWB. If nec-
essary install a new registration roll clutch, PL 8.25 Item 21.
6. Open the front cover assembly, PL 28.10 Item 7. Remove all jammed paper.
7. Remove the print cartridge, PL 9.10 Item 1 and the fuser module, PL 10.10 Item 1. Check
the paper path for damage or obstructions.
8. Lower the fuser nip release handles, PL 10.15 Item 14. Open the fuser door, PL 10.12
Item 19. Check the following, install new components as necessary:
a. The fuser exit sensor actuator, PL 10.12 Item 9 moves freely and is not damaged.
b. The fuser heat roll, PL 10.15 Item 1, pressure roll 1, PL 10.15 Item 2 and pressure
roll 2, PL 10.15 Item 3 are clean and rotate freely.
c. If the fuser shows signs of over heating i.e bonding of the heat and pressure rolls,
check that the thermistor,
PL 10.12 Item 16, is clean and in good contact with the
fuser. Check the wiring to the thermistor. Check the crimp and weld quality between
the wire and thermistor terminal.
d. The fuser exit roll, PL 10.12 Item 6 and idlers, PL 10.12 Item 17 are clean and rotate
freely.
e. The fuser stripper fingers, PL 10.12 Item 13.
9. Enter dC330 Component Control code 08-600. Check the fuser exit sensor (Q08-600). If
necessary, install a new HVPS, PL 1.10 Item 3.
NOTE: The fuser exit sensor is mounted on the HVPS.
10. Reinstall the fuser. Enter dC330 Component Control code 04-200. Check that the exit
motor (MOT04-200), PL 10.20 Item 4, runs and drives the fuser rolls.
11. Check the wiring between the exit motor and CN5 on the Connection PWB. Install new
components as necessary, PL 10.20.
12. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
13. Check the wiring between the main BLDC motor and CN22 on the Main PWB.
14. If necessary:
a. Install a new print cartridge, PL 9.10 Item 1.
b. Perform OF7 Main PWB Check RAP.
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