April 2010
2-23
Phaser 3635MFP/WorkCentre 3550
07-230
Status Indicator RAPs
07-230 Jam 0 From Tray 2 RAP
07-230 The lead edge of the paper failed to actuate the registration sensor within the correct
time after paper was fed from tray 2.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: The front cover assembly interlock switch must be closed to supply +24V to the motors
and clutches.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
Refer to Wiring Diagram 7 (3635), Wiring Diagram 8 and Wiring Diagram 11. Perform the fol-
lowing:
1. Pull out tray 1 and tray 2. Remove all jammed paper.
2. Check the paper path for damage or obstructions.
3. Remove the pickup roll assembly, PL 8.17 Item 31. Check that the pickup roll is clean. If
necessary, install a new pickup roll assembly, PL 8.17 Item 31.
4. Check the retard pad on tray 2. If necessary, install a new retard pad assembly, PL 8.10
Item 20.
5. Check that the following components are clean and rotate freely:
• Registration roll, PL 8.25 Item 3.
• Registration roll idler, PL 8.25 Item 17.
6. Check that the registration sensor actuator, PL 8.25 Item 14 moves freely and is not dam-
aged. If necessary, install a new registration sensor actuator, PL 8.25 Item 14.
7. Enter dC330 Component Control code 08-500. Check the registration sensor (Q08-500).
If necessary, install a new HVPS, PL 1.10 Item 3.
NOTE: The registration sensor is mounted on the HVPS.
8. Enter dC330 Component Control code 08-920 to run the tray 2 feed motor.
9. Check the wiring between the tray 2 feed motor and CN8 on the Step Tray 2 PWB.
10. While the tray 2 feed motor runs, stack the code 08-820 to energize the tray 2 pickup
clutch (CL08-820). Check that the tray 2 pickup roll assembly,
PL 8.17 Item 31 and feed
roll, PL 8.17 Item 12 rotate. Install new components as necessary, PL 8.17.
11. Check the wiring between the tray 2 pickup clutch and CN11 on the Tray 2 PWB.
12. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
13. Check the wiring between the main BLDC motor and CN38 on the Main PWB.
14. While the main BLDC motor runs, stack the code 08-850 to energize the registration
clutch (CL08-850),
PL 8.25 Item 21. Check that the registration roll, PL 8.25 Item 3 does
not rotate. Install new components as necessary, PL 8.25.
15. Check the wiring between the registration roll clutch and CN35 on the Main PWB. If nec-
essary install a new registration roll clutch, PL 8.25 Item 21.
16. If necessary:
a. Install new components:
• Front duplex guide assembly, PL 10.22 Item 15.
• Tray 2 feed motor, PL 8.15 Item 23.
•Tray 2 PWB, PL 8.17 Item 25.
• Tray 2 assembly, PL 8.15 Item 28.
b. Perform OF7 Main PWB Check RAP.
3550 Checkout
Refer to Wiring Diagram 16 (3550), Wiring Diagram 8 and Wiring Diagram 11. Perform the fol-
lowing:
1. Pull out tray 1 and tray 2. Remove all jammed paper.
2. Check the paper path for damage or obstructions.
3. Remove the pickup roll assembly, PL 8.17 Item 31. Check that the pickup roll is clean. If
necessary, install a new pickup roll assembly.
4. Check the retard pad on tray 2. If necessary, install a new retard pad assembly, PL 8.10
Item 20.
5. Check that the following components are clean and rotate freely:
• Registration roll, PL 8.25 Item 3.
• Registration roll idler, PL 8.25 Item 17.
6. Check that the registration sensor actuator, PL 8.25 Item 14 moves freely and is not dam-
aged. If necessary, install a new registration sensor actuator, PL 8.25 Item 14.
7. Enter dC330 Component Control code 08-500. Check the registration sensor (Q08-500).
If necessary, install a new HVPS, PL 1.10 Item 3.
NOTE: The registration sensor is mounted on the HVPS.
8. Enter dC330 Component Control code 08-920 to run the tray 2 feed motor.
9. Check the wiring between the tray 2 feed motor and CN8 on the Tray 2 PWB.
10. Enter the dC330 Component Control code 08-820 to energize the tray 2 pickup solenoid
(SOL8-820). To confirm that the solenoid is functional, listen for a click from the solenoid
as it is switched on. Install a new solenoid if necessary,
PL 8.17 Item 24.
11. Check the wiring between the tray 2 pickup solenoid and CN11 on the Tray 2 PWB. Install
a new solenoid if necessary, PL 8.17 Item 24.
12. Check that the tray 2 pickup roll assembly, PL 8.17 Item 31 and feed roll, PL 8.17 Item 12,
install new components as necessary.
13. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
14. Check the wiring between the main BLDC motor and CN22 on the Main PWB.
15. Enter dC330 Component Control code 08-850 to energize the registration solenoid
(SOL8-850). To confirm that the solenoid is functional, listen for a click from the solenoid
as it is switched on. Install a new solenoid if necessary,
PL 8.25 Item 18.
16. Check the wiring between the registration clutch, PL 8.25 Item 21 and CN29 on the Main
PWB. If necessary install a new clutch.
17. If necessary:
a. Install new components:
• Front duplex guide assembly, PL 10.22 Item 15.
• Tray 2 feed motor, PL 8.15 Item 23.
•Tray 2 PWB, PL 8.17 Item 25.
• Tray 2 assembly, PL 8.15 Item 28.
b. Perform OF7 Main PWB Check RAP.
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