April 2010
2-24
Phaser 3635MFP/WorkCentre 3550
07-231, 07-500
Status Indicator RAPs
07-231 Check the Tray Feed Area RAP
07-231 The machine has detected that paper is jammed in the tray 2 paper feeding area at
power on.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: The front cover assembly interlock switch must be closed to supply +24V to the motors
and clutches.
Refer to Wiring Diagram 11. Perform the following:
1. Pull out tray 2. Remove all jammed paper.
2. Remove the pickup roll assembly, PL 8.17 Item 31. Check that the pickup roll is clean. If
necessary, install a new pickup roll assembly, PL 8.17 Item 31.
3. Enter dC330 Component Control code 08-920 to run the tray 2 feed motor.
4. Check the wiring between the tray 2 feed motor and CN8 on the Tray 2 PWB.
5. While the tray 2 feed motor runs, stack the code 08-820 to energize the tray 2 pickup
clutch (CL08-820). Check that the tray 2 pickup roll assembly,
PL 8.17 Item 31 and feed
roll, PL 8.17 Item 12 rotate. Install new components as necessary, PL 8.17.
6. Check the wiring between the tray 2 pickup clutch and CN11 on the Tray 2 PWB.
7. If necessary, install new components:
• Tray 2 drive assembly, PL 8.15 Item 27.
• Tray 2 PWB, PL 8.17 Item 25.
• Tray 2 assembly, PL 8.15 Item 28.
07-500 Paper Empty at Bypass Tray RAP
07-500 The machine has detected a failure to feed from the bypass tray.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
Refer to Wiring Diagram 7 (3635). Perform the following:
1. Open the front cover assembly, PL 28.10 Item 7. Check that the paper feed area at the
bypass tray is clean.
2. Check the operation of the bypass paper empty sensor actuator, PL 7.10 Item 22.
3. Enter dC330 Component Control code 07-510. Check the bypass paper empty sensor
(S07-510), PL 7.10 Item 1.
4. Check the wiring between the bypass paper empty sensor and CN37 on the Main PWB. If
necessary, install a new bypass paper empty sensor, PL 7.10 Item 1.
5. If necessary:
a. Install a new bypass feed assembly, PL 7.10 Item 29.
b. Perform OF7 Main PWB Check RAP.
3550 Checkout
Refer to Wiring Diagram 16 (3550). Perform the following:
1. Open the front cover assembly, PL 28.10 Item 7. Check that the paper feed area at the
bypass tray is clean.
2. Check the operation of the bypass paper empty sensor actuator, PL 7.10 Item 22.
3. Enter dC330 Component Control code 07-510. Check the bypass paper empty sensor
(S07-510), PL 7.10 Item 1.
4. Check the wiring between the bypass paper empty sensor and CN28 on the Main PWB. If
necessary, install a new bypass paper empty sensor, PL 7.10 Item 1.
5. If necessary:
a. Install a new bypass feed assembly, PL 7.10 Item 29.
b. Perform OF7 Main PWB Check RAP.
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