Xerox WorkCentre 3550 Service Manual

April 2010
2-31
Phaser 3635MFP/WorkCentre 3550
08-610, 08-700
Status Indicator RAPs
3550 Checkout
Refer to Wiring Diagram 2 and Wiring Diagram 17 (3550). Perform the following:
1. Open the rear cover assembly, PL 8.20 Item 11. Remove the duplex assembly, PL 10.23
Item 18, then remove all jammed paper.
2. Check the paper path for damage or obstructions.
3. Enter dC330 Component Control code 04-100 to run the main BLDC motor.
4. Check the wiring between the main BLDC motor and CN38 on the Main PWB.
5. While the main BLDC motor runs, stack the code 08-850 to energize the registration
clutch (CL08-850),
PL 8.25 Item 21. Check that the registration roll, PL 8.25 Item 3 does
not rotate. Install new components as necessary, PL 8.25.
6. Check the wiring between the registration roll clutch and CN35 on the Step Main PWB. If
necessary install a new registration roll clutch, PL 8.25 Item 21.
7. Check for paper jams at the registration rollers. If necessary release pressure on the feed
roll springs
PL 8.25 Item 7 and the registration idler roll PL 8.25 Item 17. Loosen the
screws securing the idler roll securing brackets by 1/4 of a turn, PL 8.25 Item 8.
8. Check that the registration sensor actuator, PL 8.25 Item 14 moves freely and is not dam-
aged.
9. Enter dC330 Component Control code 08-500. Check the registration sensor (Q08-500).
If necessary, install a new HVPS, PL 1.10 Item 3.
NOTE: The registration sensor is mounted on the HVPS.
10. Enter dC330 Component Control code 04-300 to run the duplex motor (MOT04-300), PL
10.20 Item 1. Check that the duplex drive gear, PL 10.20 Item 12 rotates.
11. Check the wiring between the duplex motor and CN6 on the Connection PWB. If neces-
sary, install a new duplex motor, PL 10.20 Item 1.
12. Manually rotate the duplex drive belt, PL 10.23 Item 12. Check that the duplex drive rolls,
PL 10.23 Item 13 and PL 10.23 Item 14 are clean and rotate freely.
13. Install new components as necessary:
• Duplex assembly, PL 10.23 Item 18.
• Bypass feed assembly, PL 7.10 Item 29.
• Connection PWB, PL 3.10 Item 17.
08-700 Out Bin Full RAP
08-700 The machine has detected that the exit tray is full.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
Refer to Wiring Diagram 3 (3635) and Wiring Diagram 9 (3635). Perform the following:
1. Remove all documents from the exit tray. Check that the out bin full sensor actuator, PL
10.30 Item 4 moves freely and is not damaged. If necessary, install a new out bin full sen-
sor actuator, PL 10.30 Item 4.
2. Enter dC330 Component Control code 08-720. Check the out bin full sensor (Q08-720),
PL 10.30 Item 2.
3. Check the wiring between the out bin full sensor and CN2 on the Main PWB. If necessary,
install a new out bin full sensor, PL 10.30 Item 2.
4. Enter dC330 Component Control code 04-200. Check that the exit motor (MOT04-200),
PL 10.20 Item 4, runs and drives the exit roll, PL 10.25 Item 22.
5. Check the wiring between the exit motor and CN2 on the Connection PWB. If necessary,
install a new exit motor, PL 10.20 Item 4.
6. If necessary install a new exit cover assembly, PL 10.30 Item 12.
3550 Checkout
Refer to Wiring Diagram 12 (3550) and Wiring Diagram 17 (3550). Perform the following:
1. Remove all documents from the exit tray. Check that the out bin full sensor actuator, PL
10.30 Item 4 moves freely and is not damaged. If necessary, install a new out bin full sen-
sor actuator, PL 10.30 Item 4.
2. Enter dC330 Component Control code 08-720. Check the out bin full sensor (Q08-720),
PL 10.30 Item 2.
3. Check the wiring between the out bin full sensor and CN14 on the Main PWB. If neces-
sary, install a new out bin full sensor, PL 10.30 Item 2.
4. Enter dC330 Component Control code 04-200. Check that the exit motor (MOT04-200),
PL 10.20 Item 4, runs and drives the exit roll, PL 10.25 Item 22.
5. Check the wiring between the exit motor and CN5 on the Connection PWB. If necessary,
install a new exit motor, PL 10.20 Item 4.
6. If necessary install a new exit cover assembly, PL 10.30 Item 12.

Xerox WorkCentre 3550 Specifications

General

Print technology	-
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
Paper input type	Paper tray
Total input capacity	550 sheets
Total output capacity	250 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	60 sheets
Custom media width	148 - 210 mm
Custom media length	216 - 356 mm
Paper tray media types	Heavy paper, Lightweight paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Paper tray media weight (imperial)	16 - 28 lbs
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Multi-Purpose Tray media weight (imperial)	16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)	12 - 28 lbs
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	39 dB
Sound pressure level (printing)	55 dB
Maximum duty cycle	75000 pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	No
Security algorithms	802.1x RADIUS
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Faxing	Mono faxing
Fax memory	7 MB
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, FTP, Fax, PC, SMB
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Product color	Blue, Grey
Market positioning	Business
Scan to	E-mail, FTP, OCR, PC, SMB, USB
Scanner type	ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (black)	26 ppm
Scan speed (color)	8 ppm
Image formats supported	JPG
Document formats supported	PDF
Optical scanning resolution	300 x 300 DPI
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	60 W
Power consumption (printing)	600 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	619 mm
Package width	676 mm
Package height	696 mm
Package weight	29700 g
Certification	UL, CE, FCC

Weight and Dimensions

Depth	488 mm
Width	582 mm
Height	553 mm