Page 35-1
35 Troubleshooting
This chapter provides information that will help you troubleshoot Omni Switch/Router hard-
ware and software problems. The sections within this chapter describe problems or errors you
may encounter during switch hardware and software installation, configuration, or operation.
Subsections within these categories reflect unique problems and provide the recommended
corrective action(s).
Common problems installing switch software and possible solutions are described on page
35-5. Common network problems and possible solutions are described on page 35-6.
Common hardware problems and possible solutions are described on page 35-9. And User
Interface (
UI) error messages, which can be used to diagnose problems, are described in page
35-11.
♦ Important Note ♦
In Release 4.4 and later, the Omni Switch/Router is
factory-configured to boot up in
CLI (Command Line
Interface) mode, rather than in UI (User Interface)
mode. See Chapter 4, “The User Interface,” for docu-
mentation on changing from CLI mode to UI mode.
Detecting Problems
The Omni Switch/Router provides several mechanisms to detect problems. Hardware prob-
lems can be detected through:
•
LEDs (OK1)
•
PING tests using the ping command
• Network Management Software (
NMS) error reporting
• Diagnostics software
• Command Line Interface (
CLI) commands
•
UI error messages
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