IDA8 Global-Net User Manual478
© 2020, ATEÏS. All rights reserved.
current firmware.
Configuration (ats file)
version is not match
There is no configuration
inside the device.
Fail to find the
configuration
Please re-store configuration
of ATEIS Studio again.
There is an internal error
of the micro controller
SPI communication.
System setting access
fail
1. Reboot device.
2. If this error often shows on
front panel, replace the
machine.
Please re-store configuration
of ATEIS Studio again.
There is a data error in
the table which stores
important information of
the configuration.
DSP parameter (ats file)
version not matching
Please re-store configuration
of ATEIS Studio again.
There is an internal
hardware error of the
device.
DSP chip
communication fail
1. Reboot device.
2. If this error often shows on
front panel, replace the
machine.
5v Error
VS_D12V_RL Error
-12v Error
12v Error
48v Error
System 24v Error
Normal 24v Error
BackUp 24v Error
The power circuit inside
the device has an error.
5v, 12v, 48v, 24v fail
detected
Last time the machine is
unpredictably shut down,
please see the machine
log.
Machine is
unpredictable shutdown
at last time, please see
machine log
When the machine shuts
down unpredictable, it will
auto reboot. However, if this
error continues happening,
please contact the
manufacturer.
Update firmware and reboot
machine.
The communication
between the main
controller unit and
telephones fails.
Telephone card can't
boot
Update firmware and reboot
machine.
Main Board FPGA
Boot Error
There is an Internal
hardware error.
Main board FPGA chip
can't boot
Update firmware and reboot
machine.
Global Netcard
Boot Failure
The global ATEIS net
card fails. Note: Only for
IDA8 global net.
Gocal ATEIS net card
can't boot
1. Reboot device.
2. Update the same firmware
again.
3. Re-connect the ribbon
cable of global netcard.
There has SDRAM fault
in DSP chip.
The SDRAM of DSP chip