Brother MFC-9330CDW Service Manual

2-67
Confidential
■ Error code 9802
Dot counter or develop roller counter of color toner has reached the upper limit during color
density adjustment
performed from the control panel.
<User Check>
- Replace the corresponding toner cartridge.
■ Error code 9803
Density patch measurement ended unsuccessfully during color density adjustment performed
from the control panel.
Error code 9804
Error occurred with the value measured during density sensor sensitivity calibration.
<User Check>
- Check if the toner cartridges are set in the correct order of colors.
- Replace the toner cartridge.
- Replace the drum unit.
- If the belt unit has a scratch, replace it.
- If "WT Box End Soon" is displayed on the LCD and the belt unit has dirt, replace the waste
toner box.
Calibration failed
Insufficient Toner for Calibration
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Calibration failed
Press [OK], and try again
Calibration failed
Press [OK], and try again
Step Cause Remedy
1 Registration mark sensor L dirty Clean the registration mark sensor L.
2 Failure in printed measurement
pattern image
If failure occurs when printing "2D3S
YCMK_ _A" in "Function code 71", refer to
"4.3 Image Defect Troubleshooting" in this
chapter and take a measure.
3 Registration mark L PCB
harness connection failure
Check the registration mark L PCB
harness connection and reconnect it.
4 Eject sensor PCB harness
connection failure
Check the eject sensor PCB harness
connection and reconnect it.
5 Density sensor failure Replace the registration mark L PCB
ASSY.
6 Main PCB failure Replace the main PCB ASSY.

Brother MFC-9330CDW Specifications

Print Specifications

print speed black	up to 23 ppm
print speed color	up to 23 ppm
print resolution	up to 600 x 2400 dpi

Copy Specifications

copy speed black	up to 23 cpm
copy speed color	up to 23 cpm
copy resolution	600 x 600 dpi

Scan Specifications

scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi
document glass size	8.5” x 11.7”

Fax Specifications

fax modem speed	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
standard paper capacity	250 sheets

Power and Energy

deep sleep mode power consumption	<2W
automatic duplex printing	Yes
energy star qualified	Yes