• Click Get Information to reflect the paper information set in the printer to the printer driver.•
Printing with Easy Setup
Check 4
When loading paper in the printer, is the media loaded the same as the media
type selected on the touch screen?
Select the correct media type in the touch screen menu when loading paper in the printer.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
Check 5
Is the paper creased or curled?
Straighten out the wrinkles or curls and reload the paper.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
Check 6
Is Cut-dust reduction in the touch screen menu Advanced paper settings
set to ON?
A cut dust reduction line is printed at the paper cut position when Cut-dust reduction is set to ON.
If cutting dust reduction is not required, set Cut-dust reduction to OFF.
Menu Structure
Check 7
Is the Print head height set too low in the touch screen menu?
Set Paper thickness (head height) to Auto.
Troubleshooting Paper Abrasion and Blurry Images
Check 8
Is the paper thick, or a type that curls easily or is prone to buckling after
absorbing ink?
If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the
touch screen menu to Medium-strong or Strong.
If that does not resolve the problem, increase the Paper thickness (head height) setting in the touch screen
menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
If using film-based printing material such as tracing paper, set the Transport unit vacuum strength in the touch
screen menu to Standard, Medium-strong, or Strong.
If that does not resolve the problem, increase the Paper thickness (head height) setting in the touch screen
menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
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