Cisco 7925G Administration Guide

Access Point Settings Mismatch
Problem
A configuration mismatch exists between the phone and the AP.
Solution
•
Check the SSID settings on the access point and on the phone to be sure the SSIDs match.
•
Check the authentication type settings on the access point and on the phone to be sure authentication
and encryption settings match.
If the No Service - IP Config Failed message displays, DHCP failed because
the encryption between the access point and phone do not match.
Note
•
If using static WEP, check the WEP key on the phone to be sure it matches the WEP key on the access
point. Reenter the WEP key on the phone to be sure it is correct.
If open authentication is set, the phone is able to associate to an access point even if the
WEP keys are incorrect or mismatched.
Note
Authentication Failed, No AP Found
Problem
Authentication returns the No AP found message.
Solution
•
Check whether the correct authentication method and related encryption settings are enabled on the
access point.
•
Check that the correct SSID is entered on the phone.
•
Check that the correct username and password are configured when using LEAP, EAP-FAST, PEAP,
or Auto (AKM) authentication.
•
If you are using a WPA Pre-shared key or WPA2 Pre-shared Key, check that you have the correct
passphrase configured.
•
You might need to enter the username on the phone in the domain\username format when authenticating
with a Windows domain.
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
211
Troubleshooting
No Association to Cisco Aironet Access Points

Cisco 7925G Specifications

General

Keypad number of keys	12
Display diagonal	2 \
Display resolution	176 x 220 pixels
Call waiting	Yes
Lines quantity	6 lines
Voice codecs	G.711a, G.722, G.729a, iLBC
Security algorithms	128-bit WEP, SSL/TLS, WPA
Supported network protocols	DHCP, TFTP, DNS, SCCP, SRST
Input voltage	100 - 240 V
Dimensions (WxDxH)	52 x 20 x 127 mm
Minimum system requirements	Cisco Unified Communications Manager 4.1, 4.2, 4.3, 5.1, 6.0, 6.1, 7.0 + Cisco Unified Communications Manager Express 4.3 +
Input frequency	50/60 Hz
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Product type	IP Phone
Product color	Gray
Safety	UL 60950, CSA 22.2 No.60950, EN 60950, IEC 60950, AS/NZS 60950, IEC 60529 (IP 54)
Certification	47 CFR 15 B ICES-003 B EN 55022 B AS/NZS CISPR 22 B CISPR 22 B VCCI B EN 61000-3-2 EN 61000-3-3 KN 22 EN 55024 EN 50082-1 EN 61000-6-1 EN 300386 EN 60601-1-2 KN
Compliance industry standards	IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.1X, IEEE 802.11e

Weight and Dimensions

Weight	138 g