What to do if the power LED is not lit on my Datalogic Laboratory Equipment?
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umasonSep 13, 2025
If the POWER LED on your Datalogic Laboratory Equipment is not lit, check the following:
* Is the power connected?
* If using a power adapter (like PG6000), is it connected to the wall outlet?
* If using rail power, does the rail have power?
* If using CBX, does it have power (check switch and LED)?
Also, check if you're referring to the M12 17-pin connector or the CBX spring clamp connectors. Measure the voltage either at pin 1 and pin 2 (for the 17-pin connector) or at the spring clamp Vdc and GND (for CBX).
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Vanessa BradleySep 12, 2025
Why is my Datalogic Laboratory Equipment reader not transmitting data to the host?
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trichardsonSep 12, 2025
If your Datalogic Laboratory Equipment reader isn't transmitting to the host, verify the serial cable wiring is correct. If using CBX, ensure the RS422 termination switch is OFF. Confirm that the host serial port settings match the reader's. In DL.CODE, the COM LED Function can be configured to indicate Main Serial Port TX or Main Serial Port RX.
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Robert TaylorSep 12, 2025
Why is the data transferred to the host incorrect from my Datalogic Laboratory Equipment?
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yadamsSep 12, 2025
If the data transferred to the host from your Datalogic Laboratory Equipment is incorrect, corrupted, or incomplete, ensure that the host serial port settings match the reader's. Also, in DL.CODE Data Formatting, check the settings of the Header and Terminator String parameters, as well as the various Message Field parameter settings.
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Erik GuzmanSep 9, 2025
What to do if my Datalogic Laboratory Equipment reader always transmits a 'No Read Message'?
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Pamela MorenoSep 9, 2025
If your Datalogic Laboratory Equipment reader consistently transmits a 'No Read Message', try the following:
1. Run the Rapid Configuration procedure.
2. Position the reader as described in "Mounting And Positioning Matrix 220".
3. Tune the Acquisition Delay on Trigger if the moving code is out of the reader's field of view.
4. Set the Continuous Operating Mode if no external trigger source is available.
5. Tune the Image Settings to improve the code image quality.
6. Check the parameter settings in the Advanced Setup step for 2D Codes, 1D Codes, and Postal Codes.
7. View the full-resolution code image to check the printing or marking quality.
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diana54Sep 8, 2025
What to do if image is focused but not decoded on Datalogic Matrix 220 Barcode Reader?
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Preston HamptonSep 9, 2025
If the image is focused but not decoded on your Datalogic Barcode Reader, verify the Calibrate Image Density procedure.
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Christopher PerezAug 23, 2025
What to do if Datalogic Matrix 220 Barcode Reader is not transmitting data?
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Marvin SchmidtAug 23, 2025
If your Datalogic Barcode Reader isn't transmitting data to the host, check the serial cable wiring. If you're using a CBX, make sure the RS422 termination switch is OFF. Also, ensure that the host serial port settings match the reader's. You can configure the COM LED Function in DL.CODE (Device menu > Settings > Settings > LED Configuration) to indicate Main Serial Port TX or Main Serial Port RX.
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hernandezmariaSep 6, 2025
How to fix DL.CODE Autorun or Start.hta not running for Datalogic Matrix 220?
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Gregg FarleySep 6, 2025
To resolve DL.CODE installation issues where Autorun or Start.hta doesn’t run for your Datalogic Barcode Reader, check your Windows settings to ensure Autorun is enabled. Also, associate the .hta file type with the Microsoft HTML Application host mshta.exe located in Windows\System32.
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Maria MillerSep 5, 2025
Why no image in DL.CODE window when TRIGGER LED is blinking on Datalogic Barcode Reader?
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Danielle HoweSep 5, 2025
If the ”TRIGGER” LED is correctly blinking but no image is displayed in the DL.CODE win dow for your Datalogic Barcode Reader, ensure that the Phase frequency is lower than the maximum frame rate.
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Christopher HollowaySep 4, 2025
Why can't I access environment parameters in DL.CODE for Datalogic Barcode Reader?
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Marc ThomasSep 4, 2025
If you cannot access environment parameters in DL.CODE (Device>Settings>Settings menu item is grey) for your Datalogic Barcode Reader, verify that you are using the Installer - Expert User level. If not, change it in the Options>Change User menu.
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kendra80Sep 3, 2025
How to find order number of Datalogic Matrix 220?
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Jerry RoblesSep 3, 2025
To find the Order Number for your Datalogic Barcode Reader, which consists of 9 numbers, compare the Device Model (found in DL.CODE Device Menu > Settings > Settings > About Device) with the product models listed on the Datalogic website.
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