Software Technical Help
Provide the software version numbers of both your Microsoft
®
Windows operating system
and AMS Suite: Machinery Health Manager, and your AMS Machinery Manager serial
number. To find AMS Machinery Manager version and serial numbers, select Help > About.
Be at your computer when you call. We can serve you better when we can work through
the problem together.
Software Technical Support
Emerson provides technical support through the following for those with an active support
agreement:
• Telephone assistance and communication via the Internet.
• Mass updates that are released during that time.
• Interim updates upon request. Please contact Emerson Technical Support for more
information.
Customer Service
Contact Customer Service for all non-technical issues, such as ordering replacement parts.
Contact us
For Emerson Technical Support and Customer Service Toll Free numbers, email addresses,
and hours of operation, please visit
http://www2.emersonprocess.com/en-US/brands/sureservice/Pages/TechnicalSupport.aspx
CSI 2140 Machinery Health Analyzer
4 MHM-97432 Rev 7
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