Operator’s Guide 109
If so, see "Messages, Printed" (Page 120).
5. Is the interface cable securely connected and is the printer responding
to the host computer?
If not, see "Communications" (Page 129).
6. Is the paper and ribbon installed properly?
7. Is the paper path obstructed?
8. Did you change paper, ribbon, configuration settings, computers,
ports, print drivers, power receptacles or cords, printhead gap just
before the problem occurred?
If so, double-check to be sure the procedure is completed and correct.
9. Any problem with switch panel control of the printer: for example,
indicators that do not light, switches that do not seem to work?
If so, see "Switch Panel" (Page 127).
10.Does there seem to be a problem with computer control of the printer.
or is the format, print mode, spacing, etc. wrong?
If so, see "Communications" (Page 129).
11.Does the problem manifest itself as a paper problem or a print
positioning problem?
For paper problems (jams, positioning,
PAPER
indicator), see "Paper
Problems" (Page 124).
For a print positioning problem (not printing in the right place), see
"Print Positioning" (Page 123) and "Communications" (Page 129).
12.Have you attempted a self test printout?
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