Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it
o
by pressing the
P
button.
Power Turns O Automatically
❏ Select Settings > General Settings > Basic Settings > Power
O
Settings, and then disable the Power
O
If
Inactive and Power O If Disconnected settings.
❏ Select Settings > General Settings > Basic Settings, and then disable the Power O Timer setting.
Note:
Your product may have the Power
O
Settings or Power
O
Ti m e r feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state.
Touch Screen Does Not Respond
❏ If you stick a protective label on the touchscreen, the optical touch screen may not respond.
❏ Tur n
o
the printer, and then wipe the screen using a
so,
dry cloth. If the screen is smeared, it may not
respond.
Cannot Operate from the Control Panel
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the
password, contact your printer administrator.
Cannot Print from a Computer
Checking the Connection (USB)
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
User's Guide
Solving Problems
259
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