❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a at surface to check if it is curled. If it is, atten it.
❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce scu setting. If you enable this setting, print quality may decline or printing may
slow down.
❏ Control panel
Select Settings > General Settings > Printer Settings from the home screen, and then enable ick Paper.
❏ Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and
Envelopes.
❏ Mac OS
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as theick paper and
envelopes setting.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 32
& “Loading Paper in the Rear Paper Feed” on page 34
& “Cleaning the Paper Path for Ink Smears” on page 233
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
& “Printer Settings” on page 57
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide
Solving Problems
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