Problem Action
Print media misfeeds or multiple feeds
occur.
Ensure that the print media you are using meets the specifications for your printer.
See Also:
“Usable Print Media” on page 119
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the paper width guides and length guide are adjusted correctly.
Do not overfill the print media sources.
Do not force print media into the Priority Sheet Inserter (PSI) or the paper tray when
you load it. Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load print media with the recommended print surface facing in the correct
direction.
See Also:
“Loading Print Media” on page 122
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix print media sizes.
Remove the top and bottom curled sheets of a ream before loading the print media.
Load a print media source only when it is empty.
The envelope is creased after printing. Ensure that the envelope is loaded in the paper tray as instructed in “Loading
Envelopes in the Paper Tray” on page 128.
Page breaks in unexpected places.
Increase the value for Job Time-Out in the System Settings menu, that is on the
Printer Maintenance tab in the Printer Setting Utility.
Increase the time-out value in the Protocol Settings menu on EpsonNet Config.
Print media does not stack neatly in the
center output tray.
Turn the print media stack over in the Priority Sheet Inserter (PSI) and the paper
tray.
Printer does not duplex pages.
Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the
Paper/Output tab of the print driver.
AL-MX200 Series User’s Guide
Troubleshooting 349
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