Error Code What You Can Do
191-310 Although the service life of your printer has been over and the printer stopped running, you can still use
the printer by performing as follows:
- if a job is remaining, press the
(Back) button and the button at the same time.
- if there is no job, press the System button, and then select Continue Print in Machine Life of
Maintenance.
However, continuous use of the printer will degrade the print quality.
See Also:
“Machine life” on page 300
193-700 A non-genuine toner is installed.
Note:
As for the following message, which does not include an error code, refer to the table below for the
solution.
Error Message What You Can Do
Wrong Paper Size
Reload Paper then
Press OK
Load the specified paper and press the
button to clear the message.
See Also:
❏ “Loading Print Media in the Paper Tray” on page 123
❏ “Loading Print Media in the Priority Sheet Inserter (PSI)” on page 132
Job Cancelled
Open ADF Cover
and Remove All Paper
Open the ADF cover. Remove the jammed paper and then close the ADF cover.
See Also:
“Clearing Paper Jams From the Automatic Document Feeder (ADF)” on
page 332
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
error message on the LCD panel.
You need to know the model of your printer and serial number. See the label on the rear cover of your
printer.
Getting Help
We provide several automatic diagnostic tools to help you produce and maintain print quality.
AL-MX200 Series User’s Guide
Troubleshooting 377
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