7 Problem Solving
188
Problem Solving
7
White dots
appear in black
filled areas.
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.27).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge R1 (For
Customers Having a Time and Material
Contract)" (P.58) and "Replacing Drum
Cartridges R2, R3, or R4 (For Customers
Having a Time and Material Contract)" (P.62).
Printed toner
smudges when
rubbed with your
finger.
Toner is not
fused.
The paper is
soiled with toner.
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.27).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.27).
The entire paper
area is printed
black.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge R1 (For
Customers Having a Time and Material
Contract)" (P.58) and "Replacing Drum
Cartridges R2, R3, or R4 (For Customers
Having a Time and Material Contract)" (P.62).
High-voltage power supply
may have malfunctioned.
Contact your local Fuji Xerox
representative.
Nothing is
printed.
Two or more sheets of
paper are being fed
simultaneously (double-
feed).
Fan the paper well and load it again.
Refer to "Loading Paper" (P.27).
No toner remains in the
toner cartridge.
Replace the toner cartridge with a new
one.
Refer to "Replacing Toner Cartridges" (P.54).
Power supply or high-
voltage power supply may
have malfunctioned.
Contact your local Fuji Xerox
representative.
Symptom Cause Remedy
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