6–16
6400 Line Matrix Printers Setup Guide, Cabinet and Pedestal Models
Fault
Message SolutionExplanation
Operator
Correct-
able?
028 COMMUNICATIONS CHECK
CALL SYSTEM OPERATOR
Yes Poll timeout error. The
printer was not polled for
one minute. (Coax
interface)
Check cable connection and host
system.
029 8344 DIAGNOSTIC TEST FAILED
No Link-level
code test detects
hardware failure.
Contact your IBM service
representative.
031 END OF FORMS TIMEOUT
LOAD FORMS
Yes A
timeout message is sent to
the host if paper is not
loaded 10 minutes after
Stop
was pressed to clear
the paper out fault.
Load paper
. See
Operator’s
Guide for procedure.
032 FORMS JAMMED TIMEOUT
CLEAR JAM AND RELOAD FORMS
Yes A
timeout message is sent to
the host if no paper motion
has occurred for 10 minutes
after Stop
was pressed to
clear the jam fault.
Clear paper jam and reload
paper
. See
Operator’
s Guide
for
procedure.
034 RIBBON STALL TIMEOUT
CHECK RIBBON
Yes A
timeout message is sent to
the host if no ribbon
movement has occurred 5
seconds if
Stop
was not
pressed to clear the fault.
Make sure the ribbon is not
twisted and the forms thickness
lever is set to match thickness of
media being used. If fault
reoccurs, contact your IBM
service representative.
037 STACKER JAM TIMEOUT
CHECK STACKER
Yes A
timeout message is sent to
the host if paper is not
loaded 10 minutes after
Stop
was pressed to clear
the stacker jam fault.
Clear stacker jam and reload
paper
. See
Operator’
s Guide
for
procedure.
038 STACKER FULL TIMEOUT
CHECK STACKER
Yes A
timeout message is sent to
the host if paper is not
loaded 10 minutes after
Stop
was pressed to clear
the stacker full fault.
Remove paper from the stacker.
039 STACKER FAULT TIMEOUT
CHECK STACKER
Yes A
timeout message is sent to
the host if paper is not
loaded 10 minutes after
Stop
was pressed to clear
the stacker fault.
Check for obstructions in the
stacker area. If fault persists,
contact your IBM service
representative.
041 BUFFER OVERFLOW
Yes Host
sends data after the
printer buffer is full. (Serial
interface.)
Check printer serial port
configuration setup. Ensure that
the Data T
erminal Ready setting
matches both host and printer
settings.
To Next Page
Loading...
Need help?
General