2-56 Service Manual
5041-030
80 Fuser Missing Remove power from the printer before continuing or use caution if the product
must be energized during this procedure. The heat sink transformer core
presents risk of electric shock. Test before touching.
• Reinstall the fuser.
• Reseat connectors behind fuser. They may get dislodged and not make good contact
when the fuser is installed.
• Check the cable connectors for damage at the system board and at the LVPS.
82 Replace Waste
Toner
• Replace the waste toner box using the instruction sheet that comes with the replacement
waste toner box.
• Ensure that there is no interference between the waste toner box and the printer.
• If the problem persists, replace the engine board. See “Engine board (MDCONT)
removal” on page 4-71.
• If the problem persists, contact your next level of service.
82 Waste Toner Missing See “Waste toner bottle missing service check” on page 2-68.
83.xx ITU Life Warning • Select Continue to clear the message and continue printing.
• Order a replacement transfer module. When print quality is reduced, install the new
transfer module using the instruction sheet that comes with the replacement transfer
module.
• If the problem persists, replace the system board. See “Printhead controller board
removal” on page 4-28.
83.xx Replace ITU • Replace the transfer module using the instruction sheet that comes with the replacement
transfer module. See “Transfer belt CRU removal” on page 4-31.
• If the problem persists, replace the system board. See “Printhead controller board
removal” on page 4-28.
83.41 ITU Missing • Check for damage or loose parts on the belt. Replace as needed.
• Clean any dirty connections.
• Try a different belt.
84.11 <color> PC Unit
Life Warning
• Select Ignore to clear the message and continue printing.
• Order the specified photoconductor unit. When print quality is reduced, install the new
specified photoconductor unit using the instruction sheet that comes with the replacement
specified photoconductor unit.
• If the problem persists, replace the system board. See “Printhead controller board
removal” on page 4-28.
84 Replace <color>
Photoconductor
• Replace the specified photoconductor unit using the instruction sheet that comes with the
replacement specified photoconductor unit.
• If the problem persists, reset the supplies in the supplies menu.
84 <color> PC Unit
Missing
See “Imaging unit (photo developer) missing service check” on page 2-64.
84 <color> PC Unit
Nearly low.
• Select Continue to clear the message and continue printing.
• Select more information to get more solutions to the issue.
• Order the specified photoconductor unit. When print quality is reduced, install the new
specified photoconductor unit using the instruction sheet that comes with the replacement
specified photoconductor unit.
• If the problem persists, replace the printhead controller board. See “Printhead controller
board removal” on page 4-28.
88.xx <color> Cartridge
Low
• Show Me, View Supplies, and Tell Me More displays additional information.
• Replace the specified toner cartridge.
• Select Continue to clear the message and continue printing.
• Check CN17 and 18 on the printhead controller board for proper connectivity.
• If the problem persists, replace the system board. See “Printhead controller board
removal” on page 4-28.
Error code Action
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