4-1
4 Troubleshooting Procedures
4.1 Troubleshooting Outline
Before troubleshooting a unit check the following:
• Is the power cord correctly connected to the machine?
• Are the telephone handset and the telephone line cord connected correctly?
• Is there paper in the paper cassette?
• Are all covers closed correctly?
Before removing any portions of the machine or making any adjustments be sure the
power cord is disconnected from the unit. Check the following:
• The power source should be rated according to unit specifications.
• The unit should not be connected to an electrical circuit with other equipment or where voltages may
vary.
• The unit should be installed on a flat, level surface.
• The ambient temperature and relative humidity surrounding the unit should be 50°F to 89.6°F (10°C to
32°C) at 20% to 80% humidity with no condensation.
• The unit should be located in a well ventilate area.
• The unit should receive necessary cleaning and maintenance.
The unit should be installed:
• Away from heat sources and heating or cooling vents.
• Away from water heaters, steam generators, humidifiers or other areas of high humidity.
• Away from dusty areas.
• Away from areas where chemical fumes or gasses are generated or may collect.
• Away from areas exposed to direct sunlight.
Check the consumable:
• Verify that the recording paper supply is adequate and that it conforms to the type specified for use
in the machine.
• Verify that the recording paper has been stored away from moisture and damp areas.
• Verify that the recording paper has not been damaged in any way.
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