15.12 Troubleshooting for Servo Amplifiers and Motors
This section explains how to resolve problems.
15.12.1 I Cannot Set up
Symptom Action method
I cannot set up
● Refer to the chapter related to the system configuration that you
need, and check that the PC in which you install the software
satisfies the necessary conditions. In particular
, note that all the
necessary service packs for the operating system must have
been applied.
● The installer may have been damaged due to download failure.
Clear the browser cache and then download again.
15.12.2 I Cannot Communicate
Symptom Solution
After PANATERM Lite for GM is started,
the servo amplifier is not recognized in
the window for connecting to the servo
amplifier.
● Check that the power to the control circuit of the servo amplifier is
turned on.
● Check the USB communication cable for loose connections or
breakage or check whether a correct cable is used.
● Check whether the USB port on the PC is functioning normally.
(Refer to the instruction manual of the PC.)
● Check whether the USB driver is installed correctly.
After PANATERM Lite for GM is started,
the GM1 controller is not recognized in
the window for connecting to the GM1
controller
.
● Check that the power to the GM1 controller is turned on.
●
Check the USB communication cable or Ethernet cable for loose
connections or breakage or check whether a correct cable is
used.
● Check whether the USB port on the PC is functioning normally.
(Refer to the instruction manual of the PC.)
● Check whether the LAN adapter on the PC is functioning
normally. (Refer to the instruction manual of the PC.)
● Check whether the USB driver is installed correctly.
● Check whether Gateway is running.
15.12.3 I Cannot Print
Symptom Action method
I cannot print
● Check whether the printer is connected correctly. Check that the
printer driver is operating normally
, by printing a test page, for
example.
● You may be unable to print any comment that consists of too
many characters in a single line. Split such a comment into
multiple lines so that the number of characters per line falls within
the printable range.
15.12 Troubleshooting for Servo Amplifiers and Motors
15-42 WUME-GM1RTXOP-01
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