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VTrak M610i
Promise Technology VTrak M610i User Manual
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VTrak M
610i, M310i, M2
10i Product Manual
274
If a phy
sical dri
ve fails
during a t
ranspo
rt, or yo
u do not m
ove all
of the p
hysical
drives
to thei
r new locati
ons, W
ebP
AM PROe will
display
an incom
plete arra
y
.
See “Inco
mplete Arra
y” on p
age
272.
287
289
Table of Contents
default chapter
3
Table of Contents
3
Chapter 1: Introduction to Vtrak
15
About this Manual
15
Vtrak Overview
16
Architectural Description
17
Features and Benefits
18
Highlights
18
Subsystem and Controller Features
19
Operational Features
19
Management
20
Specifications
20
Warranty and Support
21
FCC Statement
21
Chapter 2: Vtrak Installation
23
Unpacking the Vtrak
23
Mounting Vtrak M610I in a Rack
24
Mounting Vtrak M310I or M210I in a Rack
26
Installing Disk Drives
29
Drive Slot Numbering
29
Installing Disk Drives
30
Making Management and Data Connections
32
Configuring an IP Storage Area Network
32
Configuring Direct Attached Storage
33
Making Serial Cable Connections
34
Connecting the Power
35
Chapter 3: Vtrak Setup
37
Setting up the Serial Connection
37
Choosing DHCP or a Static IP Address
38
Viewing MAC and IP Addresses in the CLI
38
Viewing MAC and IP Addresses in the CLU
38
Setting up Vtrak with the CLI
39
Setting up Vtrak with the CLU
41
Creating Disk Arrays with Webpam Proe
43
Logging into Webpam Proe
43
Selecting a Language
45
Creating a Disk Array
45
Logging out of Webpam Proe
49
Using Webpam Proe over the Internet
50
Obtaining a Security Certificate
50
Chapter 4: Management with Webpam Proe
51
Logging into Webpam Proe
52
Selecting a Language
54
Perusing the Interface
55
Using the Header
56
Using Tree View
57
Using Management View
58
Viewing the Event Frame
58
Logging out of Webpam Proe
59
Working with the Storage Network
60
Viewing Other Subsytems
60
Updating the List of Subsystems
60
Logging into a Subsystem
60
Hiding the Other Subsystems
60
Working with Subsystems
61
Viewing Subsystem Information
61
Setting an Alias for the Subsystem
61
Setting Subsystem Date and Time
62
Viewing the Runtime Event Log
62
Saving the Runtime Event Log
63
Clearing the Runtime Event Log
63
Viewing NVRAM Events
63
Saving NVRAM Events
64
Clearing NVRAM Events
64
Viewing Current Background Activities
64
Making Background Activity Settings
65
Running Background Activities
66
Running Media Patrol
66
Running PDM
66
Viewing Scheduled Activities
67
Scheduling an Activity
67
Deleting a Scheduled Activity
68
Viewing Lock Status
68
Setting the Lock
69
Renewing the Lock
69
Releasing the Lock
69
Managing Users
71
Viewing User Information
71
Making User Settings
71
Making Your Own User Settings
72
Setting-Up User Event Subscriptions
72
Chapter 4: Management with Webpam Proe, Cont
73
Changing Another User's Password
73
Changing Your Own Password
73
Creating a User
74
Deleting a User
75
Viewing User Sessions
75
Logging out Other Users
75
Managing the Network Connection
76
Making Subsystem Management Port Settings
76
Making Iscsi Data Port Settings
76
Viewing VLAN Entries
77
Creating a VLAN Entry
77
Changing a VLAN Entry
78
Deleting a VLAN Entry
79
Viewing Link Aggregation Entries
79
Creating a Link Aggregation Entry
79
Changing a Link Aggregation Entry
80
Deleting a Link Aggregation Entry
80
Managing Iscsi Connections
81
Viewing Node Information
81
Making Node Settings
82
Viewing Target Port Information
83
Viewing Data Port Statistics
83
Viewing Portal Information
84
Viewing Session Information
84
Viewing Isns Information
84
Making Isns Settings
85
Viewing Chaps
85
Adding Chaps
85
Editing Chaps
86
Deleting Chaps
86
Pinging Iscsi Connections
86
Managing Storage Services
87
Adding an Initiator
87
Deleting an Initiator
87
Viewing a LUN Map
88
Enabling LUN Masking
88
Adding a LUN Map
88
Chapter 4: Management with Webpam Proe, Cont
89
Managing Software Services
90
Making Email Settings
90
Making SLP Settings
91
Making Web Server Settings
91
Making Telnet Settings
93
Making SNMP Settings
93
Making CIM Settings
95
Making Netsend Settings
96
Exporting the User Database
98
Importing a User Database
99
Updating the Firmware
100
Restoring Factory Defaults
101
Clearing Statistics
102
Shutting down the Subsystem
103
Monitoring the Shutdown
103
Restarting the Subsystem
104
Monitoring the Restart
104
Managing Controllers
105
Viewing the Controller
105
Locating a Controller
105
Viewing Controller Information
106
Viewing Controller Statistics
107
Making Controller Settings
107
Managing Enclosures
109
Viewing the Enclosures
109
Locating an Enclosure
109
Viewing Enclosure Information
110
Making Enclosure Settings
111
Viewing FRU VPD Information
111
Checking the Batteries
111
Reconditioning a Battery
112
Silencing the Buzzer
113
Making Buzzer Settings
113
Testing the Buzzer
113
Managing Physical Drives
114
Viewing a List of Physical Drives
114
Identifying a Physical Drive
114
Making Global Physical Drive Settings
114
Viewing Physical Drive Information
115
Viewing Physical Drive Statistics
116
Making Physical Drive Settings
116
Clearing Stale and PFA Conditions
116
Forcing a Physical Drive Offline or Online
117
Managing Disk Arrays
119
Viewing Disk Arrays
119
Creating a Disk Array
119
Creating a Disk Array - Automatic
120
Creating a Disk Array - Express
120
Creating a Disk Array - Advanced
122
Deleting a Disk Array
123
Locating a Disk Array
124
Viewing Disk Array Information
124
Making Disk Array Settings
125
Creating a Logical Drive
125
Deleting a Logical Drive
127
Migrating a Disk Array
127
Rebuilding a Disk Array
128
Running Media Patrol on a Disk Array
129
Running PDM on a Disk Array
130
Transitioning a Disk Array
130
Preparing a Disk Array for Transport
131
Managing Logical Drives
132
Viewing Information for All Logical Drives
132
Locating a Logical Drive
133
Viewing Logical Drive Information
133
Viewing Logical Drive Statistics
134
Making Logical Drive Settings
134
Initializing a Logical Drive
135
Running Redundancy Check
136
Viewing the Logical Drive Check Table
137
Making Logical Drive LUN Settings
137
Managing Spare Drives
139
Viewing a List of Spare Drives
139
Locating a Spare Drive
139
Creating a Spare Drive
140
Deleting Spare Drive
141
Making Spare Drive Settings
141
Running Spare Check
142
Working with the Logical Drive Summary
143
Viewing a List of All Logical Drives
143
Viewing Individual Logical Drive Information
143
Chapter 5: Management with the CLU
145
Logging into the CLU
146
Making a Serial Connection
146
Making a Telnet Connection
146
Accessing Online Help
148
Logging out of the CLU
148
Running Quick Setup
149
Managing the Subsystem
150
Setting an Alias for the Subsystem
150
Running Media Patrol
150
Locking or Unlocking the Subsystem
150
Setting Subsystem Date and Time
151
Managing the Controllers
152
Viewing Controller Information
152
Making Controller Settings
152
Locating the Controller
153
Managing the Enclosure
154
Viewing Enclosure Information
154
Viewing Power Supply Status
154
Locating a Power Supply
154
Viewing Blower Status
155
Viewing Voltage Sensor Status
155
Viewing Temperature Sensor Status
155
Setting Temperature Thresholds
155
Checking the Batteries
156
Reconditioning a Battery
156
Locating an Enclosure
157
Managing Physical Drives
158
Viewing a List of Physical Drives
158
Making Global Physical Drive Settings
158
Setting an Alias
159
Viewing Advanced Information
159
Viewing Physical Drive Statistics
159
Clearing Stale and PFA Conditions
159
Forcing a Physical Drive Offline or Online
160
Locating a Physical Drive
160
Managing Disk Arrays
161
Creating a Disk Array
161
Creating a Disk Array - Automatic
162
Creating a Disk Array - Express
163
Creating a Disk Array - Advanced
164
Deleting a Disk Array
165
Viewing Disk Array Information
166
Setting an Alias for a Disk Array
166
Accepting an Incomplete Array
167
Enabling Media Patrol on a Disk Array
167
Enabling PDM on a Disk Array
167
Preparing the Disk Array for Transport
167
Rebuilding a Disk Array
168
Migrating a Disk Array
168
Running PDM
169
Running Transition on a Disk Array
169
Locating a Disk Array
170
Creating a Logical Drive
170
Deleting a Logical Drive
171
Managing Logical Drives
172
Viewing Logical Drive Information
172
Setting an Alias for a Logical Drive
173
Setting Write Cache Policy
173
Setting Read Cache Policy
173
Initializing a Logical Drive
174
Running Redundancy Check
174
Locating a Logical Drive
175
Managing the Network Connection
176
Making Management Port Settings
176
Making Iscsi Data Port Settings
177
Viewing VLAN Entries
178
Creating a VLAN Entry
178
Changing a VLAN Entry
179
Deleting a VLAN Entry
179
Viewing Link Aggregation Entries
179
Creating a Link Aggregation Entry
180
Changing a Link Aggregation Entry
180
Deleting a Link Aggregation Entry
180
Managing Iscsi Connections
181
Viewing Node Information
181
Viewing Node Statistics
181
Making Node Settings
182
Viewing Target Port Information
182
Viewing Data Port Statistics
183
Viewing Portal Information
183
Viewing Session Information
183
Viewing Isns Information
183
Making Isns Settings
184
Viewing Chaps
184
Adding Chaps
184
Editing Chaps
185
Deleting Chaps
185
Pinging Iscsi Connections
185
Managing Background Activity
186
Viewing Current Background Activities
186
Making Background Activity Settings
186
Working with the Event Viewer
188
Viewing Runtime Events
188
Clearing Runtime Events
188
Viewing NVRAM Events
188
Clearing NVRAM Events
189
Managing Spare Drives
190
Viewing a List of Spare Drives
190
Creating a Spare Drive
190
Making Spare Drive Settings
191
Running Spare Check
191
Deleting a Spare Drive
192
Working with LUN Mapping
193
Viewing Initiators
193
Enabling LUN Mapping
193
Creating Initiators
193
Deleting Initiators
194
Mapping Luns to Initiators
194
Managing Users
195
Viewing User Information
195
Creating a User
195
Changing a User's Password
196
Changing a User's Display Name and Email Address
196
Changing a User's Privilege and Status
197
Deleting a User
197
Working with Software Management
198
Making Email Settings
198
Making SLP Settings
199
Making Webserver Settings
199
Making Telnet Settings
200
Making SNMP Settings
200
Managing SNMP Trap Sinks
201
Making CIM Settings
202
Making Netsend Settings
202
Managing Netsend Recipients
203
Flashing through TFTP
205
Clearing Statistics
206
Restoring Factory Defaults
207
Shutting down the Subsystem
208
Shutting down the Vtrak - Telnet Connection
208
Shutting down the Vtrak - Serial Connection
208
Restarting the Subsystem
210
Restarting Vtrak - Telnet Connection
210
Restarting Vtrak - Serial Connection
210
Working with the Buzzer
211
Silencing the Buzzer
211
Making Buzzer Settings
211
Testing the Buzzer
211
Chapter 6: Maintenance
213
Updating the Firmware in Webpam Proe
213
Downloading the Firmware Image File
213
Updating Firmware from TFTP Server
213
Updating Firmware from Your PC
214
Restarting the Subsystem
215
Updating the Firmware in the CLU
216
Downloading the Firmware Image File
216
Updating the Firmware
216
Restarting Subsystem over a Telnet Connection
216
Restarting Subsystem over a Serial Connection
217
Replacing a Power Supply
218
Remove the Old Power Supply
218
Install a New Power Supply
218
Replacing a Cooling Unit Fan or Blower
219
Replacing a Cache Battery
225
Replacing a RAID Controller
230
Removing the Old Controller
230
Installing the New Controller
230
Chapter 7: Technology Background
233
Introduction to RAID
233
RAID 0 - Stripe
234
RAID 1 - Mirror
235
RAID 1E - Enhanced Mirror
236
RAID 5 - Block and Parity Stripe
237
RAID 6 - Block and Double Parity Stripe
238
RAID 10 - Mirror + Stripe
239
RAID 50 - Striping of Distributed Parity
240
Choosing a RAID Level
242
Raid 0
242
Raid 1E
243
Raid 5
243
Raid 6
243
Raid 10
243
Raid 50
243
Choosing Stripe Size
245
Choosing Sector Size
245
Cache Policy
246
Read Cache Policy
246
Write Cache Policy
246
Adaptive Writeback Cache
246
Capacity Coercion
247
Initialization
248
Hot Spare Drive(S)
248
Partition and Format the Logical Drive
249
RAID Level Migration
249
Ranges of Disk Array Expansion
251
Media Patrol
252
Predictive Data Migration (PDM)
252
PDM Triggers
252
Transition
253
Example
254
Chapter 8: Troubleshooting
257
Vtrak Is Beeping
258
Leds Display Amber or Red
259
Front Panel
259
Drive Status Indicators
260
Back of Enclosure
261
CLU Reports a Problem
264
Viewing Runtime Events
264
Viewing NVRAM Events
264
Checking a Reported Component
265
Webpam Proe Reports a Problem
266
Event Notification Response
269
Critical & Offline Disk Arrays
283
When a Physical Drive Fails
283
With a Hot Spare Drive
283
Without a Hot Spare Drive
284
Rebuild Operation
284
Incomplete Array
286
Physical Drive Problems
287
Physical Drive Offline
287
Physical Drive Failed
287
Enclosure Problems
289
Connection Problems
292
Serial Connections
292
Network Connections
292
Iscsi Connections
293
Browser Does Not Connect to Webpam Proe
294
Unsaved Data in the Controller Cache
295
Chapter 9: Support
297
Frequently Asked Questions
297
Contacting Technical Support
299
Limited Warranty
302
Returning Product for Repair
303
Appendix A: Useful Information
305
Serial Connector Pinout
305
SNMP MIB Files
306
Loading MIB Files
306
Index
307
4
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Promise Technology VTrak M610i Specifications
General
Brand
Promise Technology
Model
VTrak M610i
Category
Network Storage Server
Language
English
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