Ricoh PRO C7210

1.SC Codes
373
Service Call 816-899
SC816 to SC899
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC842-
02
B
Number of Nand-Flash block deletions exceeded
At startup, or when the machined returned from low power mode, the Nand-Flash
was read and judged that the number of deleted blocks had exceeded threshold,
and then SCS generated this SC code.
Number of blocks deleted exceeded threshold for Nand-Flash
Replace the controller board.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC845-
51
D
Hardware error: Detected during firmware update
Engine board
SC is detected if a decompression failure is detected during decompression of a
firmware package received via application site, or SFU scheduled reception.
The firmware can be used, but SC will occur again if decompression fails again at
the time of, for example, the next firmware update.
 Error in the customer's network environment
 Hardware failure (DIMM on the Engine Board or HDD)
 The package file released on the SERES server is corrupted.
 Update the firmware again.
 Replace the DIMM on the controller board.
 Replace the HDD.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC865-
00
D
HD access error
During HDD operation, the HDD returned an error.
The HDD returned an error that does not constitute SC863 (bad sector) or SC864
(CRC error).
Replace the HDD.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC865-
01
D
HDD access error
During HDD operation, the HDD returned an error.
The HDD returned an error that does not constitute SC863 (bad sector) or SC864
(CRC error).