Ricoh PRO C7210

5.Troubleshooting for the Operation Panel
528
Software Update Errors
Errors that occur during application update from an SD card
Error message / screen
display
Explanation
Solution
Insert a correct SD card.
-
 Remove the SD card and insert it
again.
 Make sure that the directory of the
SD card is correct. You must
create the "app" folder in the root
directory of the SD card and put
the zip file in the "app" folder.
You are trying to install
the same application with
a different part number. Is
it OK to continue?
Displayed when you attempt
to update an application that
is the same but has a different
part number.
Check the file, and select [OK] or
[Cancel].
Some applications could
not be installed.
Displayed in the following
cases.
 You attempted to update
a module (application) in
use.
 The application is
corrupted.
Restart the operation panel and repeat
the update procedure.
-
(The application you want
to update is not displayed
in the list of applications.)
-
 Make sure that the directory of the
SD card is correct. You must
create the "app" folder in the root
directory of the SD card and put
the zip file in the "app" folder.
 Check the application file in the
SD card.
Error code (displayed with install-fail in some cases.)
Error Code
Explanation
215-01
File structure error (invalid file)
215-02
The HDD cannot be used.
215-03
Executed installation for unauthorized application of partition models or generations*
221
The system cannot stop the applications when updating and uninstalling.
222
Invalid signature