Ricoh PRO C7210

3.Troubleshooting: Paper Delivery Problems
447
Adjustment through Custom Paper Settings (Scratches/Streaks on Side 2)
1. Register the target paper brand in "Custom Paper Settings" if it is not registered.
2. Take a note of the initial value of No. 1341-07, 08, and 09 in "Custom Paper Settings".
3. Adjust the value of the items applicable by -0.1% step.
4. Print the target paper.
5. Does the scratch/streak disappear?
YES: Finished.
NO: Repeat the steps 3 through 5. If some improvements are found with adjusting the value until -
1.0%, then keep adjusting it. If no improvement can be found, there may be other causes. Restore
the value to the value you took a note in step 2, and then, see other troubleshooting.
Adjustment through Custom Paper Settings (Scratches/Streaks or Creases appear on Side
1)
1. Register the target paper brand in "Custom Paper Settings" if it is not registered.
2. Take a note of the initial value of No. 1341-07, 08, and 09 in "Custom Paper Settings".
3. Adjust the value of the items applicable by +0.1% step.
4. Print the target paper.
5. Does the scratch/streak disappear?
YES: Finished.
NO: Repeat the steps 3 through 5. If some improvements are found with adjusting the value until
+1.0%, then keep adjusting it. If no improvement can be found, there may be other causes.
Restore the value to the value you took a note in step 2, and then, see other troubleshooting.
Solution (3: Service Only)
This solution is performed if some SP modifications are needed in Solution (2).
First we must do is specifying the roller that causes this issue.
Check
To do when the check is YES
Does the issue occur in both inverting (face-down)
and duplex printing?
According to line speed setting, adjust all the
SPs below as a set
[Normal speed]
SP1-007-001 to -078 (Fine Adj Inv Ent Roll
Spd: High)
SP1-007-101 to -178 (Fine Adj Ex/Inv Roll
Spd: High)
[Middle speed]
SP1-008-001 to -078 (Fine Adj Inv Ent Roll
Spd: Mid)
SP1-008-101 to -178 (Fine Adj Ex/Inv Roll
Spd: Mid)