1.SC Codes
64
Service Call 501-595
SC500 (Engine: Paper transport 1: Paper Feed, Duplex, and Transport)
Error Name/Error Condition/Major Cause/Solution
1st Tray (Tandem Tray) Feed Error
One of the following occurred at the start of the job:
The 1st Pickup Roller Lift Sensor does not switch on 10 s after the tray lift
motor switches on and starts lifting the bottom plate.
The 1st Pickup Roller Lift Sensor was on before the pick-up solenoid
switched on.
When the tray lowered, the 1st Pickup Roller Lift Sensor did not go off within
1.5 sec.
The paper end sensor of the tandem tray did not detect the lower limit within
10 sec.
Note: Another paper tray cannot be used until the problem is resolved.
Tray 1 Lift Motor harness disconnected or broken
Paper or other obstacle trapped between tray and motor
Pick-up solenoid disconnected or broken
Paper or other obstacle blocking operation of pick-up solenoid
Cycle the main power switch off/on.
Error Name/Error Condition/Major Cause/Solution
2nd Tray (Universal Cassette) Feed Error
One of the following occurred at the start of the job:
The 2nd Pickup Roller Lift Sensor does not switch on 10 s after the tray lift
motor switches on and starts lifting the bottom plate.
The 2nd Pickup Roller Lift Sensor was on before the pick-up solenoid
switched on.
When the tray lowered, the 2nd Pickup Roller Lift Sensor did not go off within
1.5 sec.
The paper end sensor of the tandem tray did not detect the lower limit within
10 sec.
Note: Another paper tray cannot be used until the problem is resolved.
Tray 2 Lift Motor harness disconnected or broken
Paper or other obstacle trapped between tray and motor
Pick-up solenoid disconnected or broken
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