5.Troubleshooting for the Operation Panel
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*: When an unauthorized application is installed in the partition models or generations, the error dialog
may be displayed during the next startup instead of SC215-03. Information of the correct firmware and
the installed firmware are displayed in the error dialog. When the correct application is installed, it is
restored.
Errors that occur during update from the eDC Server
Signature verification error
License error (for example, the product key was keyed in wrongly)
Displayed when the operation panel firmware version does not meet the installation
requirement of the application.
Example: The firmware version of the operation panel is 1.02 and you attempted to install
an application that requires firmware version 1.03.
Proxy authentication failed
Proxy connection timed out
The server is under maintenance.
The product key that you are trying to use has already been activated for another device.
Activated from a device which has an invalid machine number.
The license is updated with a product key which has been deactivated.
Example of an error code display
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