12.Advanced Instructions
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10. Start the job. If log capture has started correctly, the number for “Bytes transferred” increases.
11. When the error you want to analyze occurs, immediately enter “log” at the “Teraterm” window to
capture the detailed log. This procedure downloads the detailed log which is temporarily saved at
SRAM.
SRAM can only save a small amount of the detailed log. Therefore, if the “log” command
is not entered immediately after the error occurs and another operation (opening/closing
the door or running the job again) is performed, there is the possibility that the detailed log
from the time of error occurrence will be overwritten.
12. Click “Close” to close “Teraterm”.
13. Send the saved log file to your supervisor.
Capturing the TDCU Log
It may be necessary to capture the TDCU log in the case of image transfer motor errors for around the
drum, ITB unit, PTR unit and ITB/ PTR contact mechanism. Use the Debug Cable to capture the log.
A log is continuously saved when
executing log capture at
“Teraterm”.
Depends on HDD
space at PC
Capturing log at the time of SC
related to the image transfer motor.
Capturing log at the time of jams
related to the sub scan registration
correction
Procedures for Capturing TDCU Log
1. Confirm that the main power switch is OFF and the power cord is disconnected.
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