Ricoh PRO C7210

1.SC Codes
189
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
 Stopper Assembly HP Sensor defective
 Main Board defective
 Reconnect the connector.
 Replace the connector.
 Replace the Stopper Assembly HP Sensor
 Replace the Cut Position Motor.
 Replace the Main Board.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC735-
13
B
Press Stopper Motor Error
 When moving to the home position, home position was not detected within
specified time. (The first time: jam display, the second time: SC)
 When moving from the home position, home position was still detected after
specified time. (The first time: jam display, the second time: SC)
 Press Stopper Motor defective
 Connecter disconnected
 Press Stopper HP Sensor defective
 Main Board defective
 Reconnect the connector.
 Replace the connector.
 Replace the Press Stopper HP Sensor
 Replace the Press Stopper Motor.
 Replace the Main Board.
Cover Interposer Tray
To recover from the error, check if the SC occurs (feed paper, open/close the doors, Input or Output
check). If the SC occurs again, do the follow steps. After each step, turn the power OFF then ON to
check if the SC occurs again.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC740-
01
D
Downstream device communication error
 Communication with the downstream device has established, but the device
is not responding to the command sent out, even after being sent three times.
 The port level of the downstream device does not become H level (break
cancel) within specified time.
 Interface cable (between inserter and downstream device) connector
disconnected or broken
 PCB (of inserter or downstream device) defective
 Reconnect or replace the interface cable (between inserter and downstream