3.Troubleshooting: Paper Delivery Problems
455
Solution
If Scratch/Streak on Side 2, or chattering noise occurs;
1. Register the target paper brand to "Custom Paper Settings" if it is not registered.
2. Check the value of No. 0304 "Adjust Paper Curl" in "Adjustment Settings for Operators". Take a
note of the current value.
In case of "Custom Paper Settings", check the value of No. 1321-01 "Correction Mode".
3. According to the correction strength, adjust the value in "Custom Paper Settings" shown in the
table below by -0.5%.
Lower the following value
1321-02 [Decurler: Correction Off]
1321-03 [Decurler: Correction Weak]
1321-04 [Decurler: Correction Strong]
4. Do the scratches/streaks/creases disappear?
YES: Finished.
NO: Repeat the steps 3 and 4 until the value reaches at the minimum. If there is no improvement
even though the value reaches at the minimum, no further improvement can be expected in the
field. Restore the value to the value that you took a note in step 2.
If Scratch/Streak on Side 1, or copied paper has creases;
1. Register the target paper brand to "Custom Paper Settings" if it is not registered.
2. Check the value of No. 0304 "Adjust Paper Curl" in "Adjustment Settings for Operators". Take a
note of the current value.
In case of "Custom Paper Settings", check the value of No. 1321-01 "Correction Mode".
3. According to the correction strength, adjust the value in Custom Paper Settings shown in the table
below by -0.5%.
Lower the following value
1321-02 [Decurler: Correction Off]
1321-03 [Decurler: Correction Weak]
1321-04 [Decurler: Correction Strong]
4. Do the scratches/streaks/creases disappear?
YES: Finished.
NO: Repeat the steps 3 and 4 until the value reaches at the minimum. If there is no improvement
even though the value reaches at the minimum, no further improvement can be expected in the
field. Restore the value to the value that you took in step 2.
Curl does not disappear even though a decurl unit is installed:
1. Check the value of No. 0304 "Adjust Paper Curl" in "Adjustment Settings for Operators". Take a
note of the current value.
2. Is No. 0304 "Adjust Paper Curl" set to "Decurler Correction Strong"?
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