Ricoh PRO C7210

1.SC Codes
152
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
Check if the SC occurs (feed paper, open/close the doors, Input or Output check).
If the SC occurs again, do the following steps.Check if the SC reoccurs by cycling
the power after each step.
1. Check the harness connection.
2. Replace the harness.
3. Replace the ADF Control Board.
Finisher/ Booklet Finisher
To recover from the error, check if the SC occurs (feed paper, open/close the doors, Input or Output
check). If the SC occurs again, do the follow steps. After each step, turn the power OFF then ON to
check if the SC occurs again.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC720-
01
D
Downstream device communication error
 Communication with the downstream device has established, but the device
is not responding to the command sent out, even after being sent three times.
 After the recognition command was sent to the upstream unit, the TX port
level did not go HIGH within the prescribed time.
 Interface cable (downstream device side) connector disconnected or broken
 PCB of downstream device defective
 Controller PCB defective
 Replace the finisher and interface cable (downstream device side).
 Reconnect the connector.
 Replace the Main Board (finisher or downstream device option).
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC720-
03
B
Protection device break error 1
There was an error in the voltage level of the 24V_INT_1 power supply (this SC
issues immediately at 1st occurrence).
 Motor defective
 Harness short-circuit
 Replace the motor
 Reconnect the connector.
 Replace the harness.
 Replace the Main Board.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC720-
04
B
Protection device break error 2
There was an error in the voltage level of the 24V_INT_2 power supply (this SC