cobas p 512 Part E - Troubleshooting
Operator's Manual - Version 1.6 - 10/2015 5-3
5. Troubleshooting ..................................................................................... 5-1
5.1. What do I do if...? ........................................................................................ 5-5
5.1.1 ... the system is not working? ................................................................................... 5-5
5.1.2 ... the control unit (computer) is not working? .................................................. 5-5
5.1.3 ... the touch screen monitor is not working? ...................................................... 5-5
5.1.4 ... the communication in the network is not working? .................................... 5-5
5.1.5 ... the control unit (QNX PC) fails during operation? ....................................... 5-5
5.1.6 ... a power failure has occurred? ............................................................................. 5-6
5.1.7 ... no button is active on the touch screen monitor? ....................................... 5-6
5.1.8 ... daily data backup is causing problems?.......................................................... 5-6
5.1.9 ... the sorter unit does not put down the tubes properly? ............................. 5-6
5.1.10 ... problems occur when reading a barcode? ..................................................... 5-7
5.1.11 ... the recapping module is not working? ............................................................. 5-7
5.1.12 ... a tube is set down into an already-occupied position on the rack? ..... 5-8
5.1.13 ... the recapping module isn’t working? ............................................................... 5-9
5.1.14 ... the decapper does not release the cap or is jammed? .............................. 5-9
5.1.15 ... the QS I camera fails to classify the sample? ............................................. 5-10
5.2. Important questions for customer service .......................................... 5-12
5.2.1 General information .................................................................................................. 5-12
5.2.2 Air pressure too low .................................................................................................. 5-12
5.2.3 Problems with the motor control .......................................................................... 5-12
5.2.4 Problems with the tube transport at the in/ output sections .................... 5-12
5.2.5 If there are problems with the input sorter/output sorter .......................... 5-12
5.3. System and error messages ................................................................... 5-13
5.3.1 (Error) messages which require intervention .................................................. 5-14
5.3.2 Informative messages ............................................................................................... 5-48
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