Error messages and troubleshooting
R&S
®
SGS100A
312User Manual 1173.9105.02 ─ 13
Error
Code
Error Description Remedy
465 File contains invalid
data
The selected file contains data that is
not valid for the file type.
Check the file extension.
The file extension determines the
data that is valid for this file type.
If the file extension is changed,
the lists are no longer recognized
and the data are therefore inva-
lid.
468 Cannot find directory Required folder cannot be found. Check drive and path.
469 No files found Folder is empty
14.5 Contacting customer support
Technical support – where and when you need it
For quick, expert help with any Rohde & Schwarz product, contact our customer sup-
port center. A team of highly qualified engineers provides support and works with you
to find a solution to your query on any aspect of the operation, programming or applica-
tions of Rohde & Schwarz products.
Contact information
Contact our customer support center at www.rohde-schwarz.com/support, or follow this
QR code:
Figure 14-1: QR code to the Rohde
&
Schwarz support page
Contacting customer support